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Customer Engagement Software

Derby Homes Ltd

This public procurement record has 1 release in its history.

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09 Sep 2021 at 16:15

Award Notice
Summary of the contracting process

The procurement process initiated by Derby Homes Ltd involved the tendering of Customer Engagement Software, specifically designed to enhance engagement with their tenant community. The purchase, valued at a total of £95,400, falls under the industry category of "Industry specific software package" and is located in Derby, UK. The tender was completed as of 9th September 2021, and the procurement method used was an open procedure, enabling broad participation. Contracts were signed on 17th August 2021, confirming the successful bid by Bang the Table to provide the required cloud-based computing services.

This tender presents significant opportunities for technology and software development businesses that specialise in customer engagement solutions, particularly those offering cloud-based services. Companies well-versed in data privacy regulations and capable of providing flexible, pay-as-you-go models would find a suitable match with the procurement specifications. As Derby Homes Ltd continues to prioritise effective tenant engagement, innovative solutions in this space could greatly benefit from similar contracts in future procurement activities.

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Notice Information

Notice Title

Customer Engagement Software

Notice Description

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base. Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

Lot Information

Lot 1

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base. Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02df11
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022434-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,400 Under £100K

Notice Dates

Publication Date
9 Sep 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Derby Homes Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE24 8UZ
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF11 Derby
Local Authority
Derby
Electoral Ward
Alvaston North
Westminster Constituency
Derby South

Supplier Information

Number of Suppliers
1
Supplier Name

Bang The Table

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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