Award

A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)

NORFOLK COUNTY COUNCIL

This public procurement record has 4 releases in its history.

Award

06 Jun 2022 at 10:05

Tender

06 Dec 2021 at 16:12

TenderUpdate

09 Sep 2021 at 16:24

Planning

09 Sep 2021 at 15:53

Summary of the contracting process

Norfolk County Council, alongside several collaborating councils including Cheshire West and Chester Council and The Environment Agency, has initiated a tender for a Multi-Provider Framework Agreement aimed at providing Pensions Administration Operational Support Services. This procurement, classified under pension services (CPV code: 66520000), is currently in the Planning stage, with a substantial framework period anticipated for four years. The framework covers operational administration services vital for local government pension schemes, with the contract expected to lead to an estimated £8,000,000 in procurements. A key submission deadline for interested suppliers was set for January 31, 2022.

This contract presents significant opportunities for businesses specialising in pensions administration and communications services. Firms experienced in data management, member engagement, and other related areas can benefit, particularly if they possess capabilities in providing operational support amid legislative changes affecting pension funds. Both large enterprises and small to medium-sized enterprises (SMEs) are encouraged to participate, enhancing their market presence in the local government sector, while contributing valuable services to various councils across the UK.

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Notice Title

A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)

Notice Description

Norfolk County Council, on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), The Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund), South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund) and London Borough of Hackney (the 'Founding Authorities') has let a multi-lot, multi-provider framework agreement for the provision of Pensions Administration Operational Support Services.

Lot Information

Pensions Administration Operational Services

Provision of operational administration services to LGPS Pensions Administrators across a range of Pension Administration work areas, including but not limited to: * Data Interrogation and rectification, to include the following aspects: o Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps with required resolution activities o Undertake rectification and remedial data cleansing activities o Support Funds with data readiness for upcoming projects involving data cleansing activities e.g. McCloud, Pension Dashboards, GMP related projects (e.g. rectification and equalisation) etc. * Pension Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfers, Pensions, Administration System implementation support * Temporary/Ad-hoc general Pensions Administration support including but not limited to: o Pensioner payroll services o Benefit Calculations and Member Processing o Interim staffing support e.g. Pensions Manager o Employer led LGPS consolidation o member transfer exercises o production of member savings statements Additional information: Please note there is no guarantee of business. The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that PS8,000,000 will be procured against the Framework Agreement,

Provision of Specialist Pensions Communications and Engagement Services

Provide specialist support to design, develop and deliver effective LGPS multi-channel communications and engagement strategies, including but not limited to; * Successful targeted member education and engagement programmes * Brand development and advice * Measuring the effectiveness and success of engagement, service delivery, user experience and outcomes * Content and design advice and delivery including use of appropriate language (e.g. Plain English) and compliance with accessibility requirements and standards Additional information: Please note there is no guarantee of business. The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that PS8,000,000 will be procured against the Framework Agreement,

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02df1d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015474-2022
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66520000 - Pension services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jun 20223 years ago
Submission Deadline
31 Jan 2022Expired
Future Notice Date
9 Sep 2021Expired
Award Date
18 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Additional Buyers

(THE MAYOR AND BURGESSES OF THE) LONDON BOROUGH OF HACKNEY

CHESHIRE WEST AND CHESTER COUNCIL (AS ADMINISTERING AUTHORITY OF THE CHESHIRE PENSION FUND)

CITY OF WOLVERHAMPTON COUNCIL (AS ADMINISTERING AUTHORITY OF THE WEST MIDLANDS PENSION FUND)

LONDON BOROUGH OF HACKNEY

SOUTH TAMESIDE COUNCIL(AS ADMINISTERING AUTHORITY OF THE GREATER MANCHESTER PENSION FUND

SOUTH TYNESIDE COUNCIL (AS ADMINISTERING AUTHORITY OF THE TYNE & WEAR PENSION FUND)

TAMESIDE METROPOLITAN BOROUGH COUNCIL (AS ADMINISTERING AUTHORITY OF THE GREATER MANCHESTER PENSION FUND)

THE ENVIRONMENT AGENCY (AS ADMINISTERING AUTHORITY OF THE ENVIRONMENT AGENCY PENSION FUND)

Contact Name
Julie Ward
Contact Email
info@eapf.org.uk, mail@gmpf.org.uk, pensionfundenquiries@wolverhampton.gov.uk, pensions@cheshirewestandchester.gov.uk, pensions@hackney.gov.uk, pensions@southtyneside.gov.uk, sourcingteam@norfolk.gov.uk
Contact Phone
+44 1603224320

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
15
Supplier Names

ACUITY BUSINESS SOLUTIONS

AON SOLUTIONS

BARNETT WADDINGHAM

CAPITA PENSION SOLUTIONS

CAPITAL PENSION SOLUTIONS

CLAY10 CREATIVE

DESIGN CONSULTING LTD T/A LANDSCAPE

EQ PAYMASTER

HEYWOOD

HYMANS ROBERTSON

INDEPENDENT TRANSITION MANAGEMENT

INTELLICA

ISIO

MAKINGGIANTS

MERCER

Open Contracting Data Standard (OCDS)

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