Award

NSSCOVID-19 -336 National Vaccination Scheduling Operations Support

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Award

04 Nov 2021 at 09:45

Summary of the contracting process

The procurement process concerns the award of a contract titled "NSSCOVID-19 -336 National Vaccination Scheduling Operations Support" by the Common Services Agency, commonly known as NHS National Services Scotland (NSS). This initiative falls within the information technology services industry, specifically aimed at consulting, software development, and support. The contract has been awarded as part of an urgent response to the operational demands of the Scottish Health and Social Care sector amidst the COVID-19 pandemic, with the status currently active. The procurement method adopted was a limited procedure without prior publication due to extreme urgency, as the NSS required immediate operational support to aid the vaccination rollout in Scotland, with the contract amount totalling £300,000.

This tender represents a valuable opportunity for businesses specialising in IT services, particularly those with expertise in consulting, software development, and operational support related to healthcare. Given the urgent nature of the procurement, firms that can mobilise resources quickly and have familiarity with platforms like ServiceNow will find themselves in a strong position to compete. Such contracts create avenues for growth not only for large suppliers, like DXC, who have previously engaged with NSS, but also for innovative developers and service providers capable of delivering efficient solutions in response to public health needs.

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Notice Title

NSSCOVID-19 -336 National Vaccination Scheduling Operations Support

Notice Description

NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule and reschedule appointments. The Scottish Government request for accelerated rollout of vaccinations means that there is now insufficient capacity within the team to resource all demand. As a consequence, team members are working excessive hours, including evenings and weekends in attempt to cover. There was an immediate need to have additional operational support to be able to support the immediate vaccination rollout programme.

Lot Information

Lot 1

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015

Procurement Information

DXC are a ServiceNow global strategic partner and have worked with NSS to support the implementation of ServiceNow, as well subsequently developing the Care Home portal as part of the response to Covid-19 and therefore have strong knowledge of the NSS ServiceNow platform. They have the resource available immediately to be able to meet the tight timescales for this critical piece of demand.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02f36b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027645-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
4 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
George Futcher
Contact Email
george.futcher@nhs.scot
Contact Phone
+44 7798870171

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

DXC

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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