Notice Information
Notice Title
Confirmit Horizons Software as a Service (SAAS)
Notice Description
HESA has entered into a 3 + 2 year contract with Confirmit Ltd ("Confirmit"), for Confirmit to provide Horizons software a unique software as a service required by HESA for the purposes of undertaking surveys. Confirmit's Horizons software is both an online web survey and a Computer assisted telephone interview (CATI) platform. Included within the contract will be the provision of professional services including integration and setup.
Lot Information
Lot 1
Confirmit's Horizons Software is unique Software as a Service as it is both an online web survey and a CATI platform that has proven ability to process and manage large numbers of survey respondents. The use by HESA of an integrated CATI and web interface is vitally important to HESA and is critical to the success of the surveys to be undertaken by HESA because it will enable HESA to seamlessly move completion of surveys between a CATI and a web interface and no other platform known to HESA provides this seamless service. It also enables HESA to optimise call centre services by supporting integration with call diallers, providing progressive and predictive dialling patterns. It also provides HESA with real-time agent supervision. Confirmit's Horizons Software is also unique in that it meets HESA's specific requirements to be able to define, sequence, support, manage and oversee the sending of very large volumes of emails and SMS messages and the making of telephone calls. Confirmit's Horizons Software is ISO27001 certified and complies with HESA's data protection and information security requirements.
Procurement Information
Confirmit's Horizons software is a unique Software as a service which is only available in the UK from Confirmit. Confirmit are uniquely placed to fulfil the requirement of the procurement with their Horizons software which is the only product found to meet HESA's specific requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02f4c7
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/001012-2022
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72260000 - Software-related services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £835,283 £500K-£1M
Notice Dates
- Publication Date
- 13 Jan 20224 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 25 Oct 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HIGHER EDUCATION STATISTICS AGENCY LIMITED (HESA)
- Contact Name
- Matthew Ashman
- Contact Email
- matthew.ashman@hesa.ac.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CHELTENHAM
- Postcode
- GL50 1HZ
- Post Town
- Gloucester
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK73 Gloucestershire CC
- Delivery Location
- Not specified
-
- Local Authority
- Cheltenham
- Electoral Ward
- College
- Westminster Constituency
- Cheltenham
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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