Award

Maintenance of Nurse call System

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 2 releases in its history.

Award

09 Jun 2022 at 13:00

Award

18 Nov 2021 at 16:24

Summary of the contracting process

The recent procurement process was initiated by NHS Greater Glasgow and Clyde for the maintenance of a Nurse Call System, classified under alarm-monitoring services. This tender operation took place within the health industry, specifically impacting locations including Gartnavel General Hospital, Inverclyde Royal Hospital, Royal Alexandria Hospital, and Queen Elizabeth University Hospital. The procurement method applied was limited, allowing for an award procedure without prior publication of a call for competition. The process was initiated on 9th June 2022, with the contract duration set for three years and an option to extend, emphasising the critical nature of the services provided.

This tender presents an excellent opportunity for businesses experienced in alarm-monitoring services and healthcare maintenance. Companies that possess in-depth technical knowledge of Nurse Call Systems and a capability for urgent response and fault resolution will be well-suited to compete. The focus on a single supplier reflects a need for a dedicated maintenance contractor that can ensure seamless operational continuity vital for patient safety. Such contracts could significantly benefit firms aiming to expand their market presence in healthcare services, particularly those already familiar with NHS standards and practices.

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Notice Title

Maintenance of Nurse call System

Notice Description

Procurement of on an ongoing maintenance contract for the hard wired Nurse call system's across NHS GG&C

Lot Information

Lot 1

The Nurse Call system is critical to patient care and safety. Patients can request Nurse assistance by using either a hand held control unit or by pressing a call button located on a wall panel near the bed. Ward washroom areas are installed with a pull cord alarm call system. When system is activated by the user it triggers an alert at the system base unit located in the ward's Nurse station for action. Audible alarms and lighting may also be activated depending on alarms location, for example a shower room. The Nurse Call system's at GGH, IRH, GRI, RAH and QEUH were installed by Static Systems. Basic elements of the software system embedded within the Codemlon Nurse Call system may be accessed by third party maintenance engineers on a limited access level only. This would allow for basic fault finding, change to system tones and system history log. There are engineering levels embedded in the systems which are only accessible to Static Systems engineers. In the event of a major system breakdown third party service providers would need assistance from Static System service engineers and technical department to compete the relevant works. As this system is critical to patient care and safety it is imperative the appointed maintenance contractor has an in-depth working knowledge of the system and there is no contractor delay to any system maintenance / fault finding that is required. Some Nurse Call Systems in place are to be considered legacy equipment (installation over 15 years +) and as such we require Static System expertise, in depth system knowledge and full system software access rights to be appointed as the sole supplier of maintenance of this system Due to the nature of the system mentioned an ongoing maintenance contract is required to protect the longevity of the system. The contract will run for three years with the option to extend by 12 months + 12 months

Procurement Information

The Nurse Call system's at GGH, IRH, GRI, RAH and QEUH were installed by Static Systems. Basic elements of the software system embedded within the Codemlon Nurse Call system may be accessed by third party maintenance engineers on a limited access level only. This would allow for basic fault finding, change to system tones and system history log.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02f81c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015886-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
9 Jun 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Nov 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Not specified
Contact Email
robert.mclellan2@ggc.scot.nhs.uk
Contact Phone
+44 1412114646

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

STATIC SYSTEMS GROUP

Open Contracting Data Standard (OCDS)

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