Award

Orion Contract Support for NIECR

BUSINESS SERVICES ORGANISATION I T S

This public procurement record has 1 release in its history.

Award

25 Nov 2021 at 16:04

Summary of the contracting process

The Business Services Organisation (BSO) in Belfast is seeking to enhance the Northern Ireland Electronic Care Record (NIECR) system through a contracted support service titled "Orion Contract Support for NIECR." This procurement falls under the IT services category, specifically consulting and software development, and is currently in the Award stage. The successful supplier for this limited procurement method, which was negotiated without prior publication of a contract notice, is Orion Health. The contract was officially signed on 25th November 2021.

This tender presents a significant opportunity for companies specializing in IT services, particularly those with expertise in healthcare technology and systems integration. Businesses that can offer innovative software development, consulting, or support services tailored to health and social care environments will be well-positioned to compete. As the NIECR system is vital for managing patient information across various healthcare settings, potential bidders should demonstrate their capacity to deliver reliable and scalable solutions that align with the growing user base of over 30,000 healthcare professionals.

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Notice Title

Orion Contract Support for NIECR

Notice Description

Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information. NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications.

Lot Information

Lot 1

Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information. NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications. Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services. This provides justification why a direct award contract is required and other options rejected.

Procurement Information

NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications. There is also a requirement to replace existing NIECR interfaces for the new HSC ICT programmes i.e. DIS, NIPACs, LIMS etc. to maintain up-to-date information within NIECR. Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02fa28
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029369-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Nov 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION I T S
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT1 4JE
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

ORION HEALTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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