Notice Information
Notice Title
Debt Collection Services - Live Debt
Notice Description
DCC is seeking an agency to provide Debt Collection Services - Live Debt. The agency will specialise in retrieving money owed by DCC's customers. DCC will send unrecovered customer debt (domestic and commercial) to the agency once internal processes have been exhausted, or where it is considered that this has the best prospect of recovery. The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.
Lot Information
Live Debt 1st Placement
Debt Collection Services - Live Debt
Options: The agreement will be for an initial 3 year period with the option to extend for a further 2 years (1 year + 1 year) at the sole discretion of DCC. This means a possible total duration of 5 years if all options are taken.
Live Debt 2nd PlacementDebt Collection Services - Live Debt
Options: The agreement will be for an initial 3 year period with the option to extend for a further 2 years (1 year + 1 year) at the sole discretion of DCC. This means a possible total duration of 5 years if all options are taken.
Lot 3Lot 3: Specialist Debt Collection
Options: The agreement will be for an initial period of 3 years with the option to extend for a further 2 years (1 year + 1 year) at the sole discretion of DCC. This means a possible total duration of 5 years if all options are taken.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03001b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/002009-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79940000 - Collection agency services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £937,500 £500K-£1M
Notice Dates
- Publication Date
- 23 Jan 20233 years ago
- Submission Deadline
- 14 Jan 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Apr 20223 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Active, Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DWR CYMRU CYFYNGEDIG
- Contact Name
- Not specified
- Contact Email
- joanna.bryant@dwrcymru.com
- Contact Phone
- +44 2920740450
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF3 0LT
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- Not specified
-
- Local Authority
- Cardiff
- Electoral Ward
- Trowbridge
- Westminster Constituency
- Cardiff East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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