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Provision of an e-Ticketing Solution to Blackpool Entertainments Company Ltd

Blackpool Council

This public procurement record has 2 releases in its history.

Award

03 Aug 2023 at 15:03

Award Notice
Tender

23 Dec 2021 at 08:45

Tender Notice
Summary of the contracting process

The Blackpool Council on behalf of Blackpool Entertainment Company Ltd has awarded a contract for the provision of an e-Ticketing Solution to Eventim UK Ltd. The procurement process was initiated as a tender and the contract was signed on 17th July 2023. The procurement method was selective and the main procurement category was services. The contract covers the provision of a ticketing solution for the Blackpool Winter Gardens, with the potential for extension to other attractions and events. The contract period is from 1st April 2022 to 31st March 2025, with possible extensions. The procurement method was a competitive procedure with negotiation.

This tender presents an opportunity for businesses in the services industry, particularly those offering ticketing solutions and event management software. Companies with expertise in multi-venue ticketing systems, customer relationship management, and marketing functionalities would be well-suited to compete. The tender aims to enhance ticketing arrangements for various attractions, creating opportunities for businesses to provide innovative solutions to Blackpool Entertainment Company Ltd. Businesses with a track record in implementing comprehensive software solutions and providing support services could benefit from participating in this procurement process.

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Notice Information

Notice Title

Provision of an e-Ticketing Solution to Blackpool Entertainments Company Ltd

Notice Description

Blackpool Council on behalf of Blackpool Entertainment Company Ltd (BECL) "The Company" have successfully tendered to implement revised ticketing arrangements, initially for the Blackpool Winter Gardens "The Venue". The future extension of the solution to include ticketing of other attractions and events both in Blackpool and further afield, is a key objective.

Lot Information

Lot 1

The Company explored a white label ticketing solution to allow the Company to effectively manage and run their own ticketing system. It is anticipated that the contract will run from 18/5/22- 17/3/2025 - with the option to extend for a further 1 plus 1 year. The Company did not enter into the negation stage, the winning organisation was successful at Stage 2.

Options: The future solution must include delivery, installation, training and support. The software system must have multi-venue and multi-event type capabilities, customer relationship management and a flexible but comprehensive marketing functionality. The Company wish to explore a white label ticketing solution and potentially enter into an agreement with a supplier who can offer software to allow the Company to effectively manage and run their own ticketing system. The Company would consider an amalgamation of both of the above if available.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-030517
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022626-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20233 years ago
Submission Deadline
24 Jan 2022Expired
Future Notice Date
Not specified
Award Date
17 Jul 20233 years ago
Contract Period
1 Apr 2022 - 31 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Blackpool Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY1 1NA
Postcode Area
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD42 Blackpool
Local Authority
Blackpool
Electoral Ward
Talbot
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

Eventim UK Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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