Award

CRM Software Licenses, Support and Maintenance

UNIVERSITY OF PLYMOUTH

This public procurement record has 1 release in its history.

Award

24 Jan 2022 at 16:24

Summary of the contracting process

The University of Plymouth has recently completed a tender process for "CRM Software Licenses, Support and Maintenance" in the education industry. This procurement was initiated to extend existing licenses for Salesforce's customer relationship management software, covering the period from 31 January 2022 to 31 July 2026. The procurement method used was a limited negotiated process without the publication of a contract notice, and the total contract value amounted to £142,560. The award date was 20 January 2022, with delivery expected within the UK.

This tender presents a significant opportunity for businesses specialising in software licensing and IT support services, particularly those offering solutions in customer relationship management or similar integrated systems. Companies with expertise in Salesforce software or those that can provide competitive alternatives may find it advantageous to engage with educational institutions like the University of Plymouth, which seeks to enhance its operational capabilities through strategic partnerships in technology.

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Notice Title

CRM Software Licenses, Support and Maintenance

Notice Description

Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.

Lot Information

Lot 1

Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.

Procurement Information

Software currently in use is that of Salesforce UK Ltd who is the owner of the Intellectual Property Rights for this Customer Relationship Management software. This procurement represents an extension for licenses and associate maintenance and support for the Medical and Dental School, to cover the period 31 January 2022 to 31 July 2026. This software can be classified as being both embedded and integrated within the existing IT operations of the University and is covered by Public Contract Regulations 2015 clause 32.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-030ea2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002057-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£142,560 £100K-£500K

Notice Dates

Publication Date
24 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF PLYMOUTH
Contact Name
Procurement Department
Contact Email
procurement@plymouth.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
PLYMOUTH, DEVON
Postcode
PL4 8AA
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified

Local Authority
Plymouth
Electoral Ward
Drake
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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