Telecare Monitoring/Response and OOH

{
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    "id": "ocds-h6vhtk-0310fc-2023-12-29T12:18:02Z",
    "date": "2023-12-29T12:18:02Z",
    "ocid": "ocds-h6vhtk-0310fc",
    "description": "Please ensure that you comprehensively read and understand the attached \"VHA ITT- Telecare OOH Service 2022-2027 - Final\" document and all other associated documents, in particular in connection with the Global Questions Pass or Fail requirements and you complete and return all the required evidence in the required format the price schedule as requested in Excel. The SPD process is attached via Section E. Global Question for All Selection Criteria. The criteria on the SPD are PASS or FAIL. You will pass the SPD Global Questions by completing and meeting all the criteria a set out in the attached. If you fail to provide all the required and requested information as below you will FAIL the SPD and in turn the Tender Requirements and you will be disqualified from the tender process. (SC Ref:754289)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-0310fc",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Telecare Monitoring/Response and OOH",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "The provision of Telecare Monitoring/Response and Out of Hours Repairs Service",
        "lots": [
            {
                "id": "1",
                "description": "VHA is inviting applications from suitably experienced and skilled organisations to provide our tenants with a quality telecare alarm monitoring and response service and Out of Hours emergency repair and response service across our housing types. The telecare service will include the monitoring of core alarms and linked peripheral devices such as pull cord activation, smoke and fire detection, door entry systems and movement sensors across our housing types of Enhanced Sheltered, Sheltered, Alarmed, Amenity and Retirement Housing as well as an appropriate and timely response to all alarms raised. The Out of Hours emergency repair and response service will handle emergency repair calls outwith office hours across all of our housing types, logging repairs and co-ordinating with contractors to ensure repairs are responded to within VHA repair compliance timeframes.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60%"
                        },
                        {
                            "name": "Cost of Service",
                            "type": "cost",
                            "description": "40%"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will last for three years from 1 June 2022 to 31st May 2025; with the possibility of a further two single year extensions through to 31st May 2027. The extension of the contract will be at the discretion of VHA Executive Management Team and subject to meeting the performance requirements within the key performance indicators. Please refer to Appendix F for more detail."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
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                "id": "1",
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                    {
                        "scheme": "CPV",
                        "id": "79711000",
                        "description": "Alarm-monitoring services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM75"
                    },
                    {
                        "region": "UKM75"
                    }
                ],
                "deliveryLocation": {
                    "description": "As detailed in Appendix E - Address List of all Properties - Final"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
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        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As outlined in the attached VHA ITT- Telecare OOH Service 2022-2027 - Final",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "As outlined in the attached VHA ITT- Telecare OOH Service 2022-2027 - Final"
                }
            ]
        },
        "documents": [
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                "id": "economic",
                "documentType": "economicSelectionCriteria"
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            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As outlined in the attached Appendix F - Key Performance Indicators - Final",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
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        ],
        "tenderPeriod": {
            "endDate": "2022-03-03T12:00:00Z"
        },
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            "languages": [
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            ],
            "bidValidityPeriod": {
                "durationInDays": 90
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        },
        "bidOpening": {
            "date": "2022-03-03T12:00:00Z",
            "address": {
                "streetAddress": "VHA Head Office"
            },
            "description": "VHA Senior Officer"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "36 or 48 or 60 months"
        },
        "amendments": [
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                            "section": "IV.2.2",
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                            "label": "Conditions for opening of tenders"
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                    }
                ],
                "description": "Bidders requests for more time to cost."
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        ]
    },
    "parties": [
        {
            "id": "GB-FTS-806",
            "name": "Viewpoint Housing Association",
            "identifier": {
                "legalName": "Viewpoint Housing Association"
            },
            "address": {
                "streetAddress": "4 South Oswald Road",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH9 2HG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Pamela Paton",
                "email": "info@viewpoint.co.uk",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.viewpoint.org.uk",
                "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11642",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Registered Social Landlord/Charity"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-404",
            "name": "Edinburgh Sheriff Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-806",
        "name": "Viewpoint Housing Association"
    },
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    ],
    "language": "en",
    "awards": [
        {
            "id": "038002-2023-N/a-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
        }
    ]
}