Notice Information
Notice Title
TS2337.2022 Provision of Chatbot and Livechat Services
Notice Description
OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently. Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.
Lot Information
Lot 1
Provision of solution, implementation and support services for a Chatbot and Livechat system. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G6BP2GC8E8
Renewal: Two optional extension periods of 12 months by mutual agreement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0316d1
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/004150-2022
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72212510 - Communication software development services
Notice Value(s)
- Tender Value
- £250,000 £100K-£500K
- Lots Value
- £250,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Feb 20224 years ago
- Submission Deadline
- 16 Mar 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORDNANCE SURVEY
- Contact Name
- Not specified
- Contact Email
- procurementgroup@os.uk
- Contact Phone
- +44 2380305368
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO16 0AS
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ36 Central Hampshire
- Delivery Location
- TLJ3 Hampshire and Isle of Wight
-
- Local Authority
- Test Valley
- Electoral Ward
- Chilworth, Nursling & Rownhams
- Westminster Constituency
- Romsey and Southampton North
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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