Award

NHAIS Annual Support + Maintenance

BUSINESS SERVICES ORGANISATION I T S

This public procurement record has 1 release in its history.

Award

28 Mar 2022 at 09:09

Summary of the contracting process

The Business Services Organisation (BSO) is seeking support and maintenance for the National Health Application and Infrastructure Service (NHAIS) system, which is vital for managing primary care patient registrations and related services. This procurement, titled "NHAIS Annual Support + Maintenance", falls under the IT services sector and is currently in the award stage. The contract, valued at £50,000, was signed on 28 March 2022. The procurement process utilised a limited method without prior publication of a call for competition, as Dedalus is the sole supplier with the necessary expertise for supporting this system in Northern Ireland.

This procurement presents an opportunity for businesses specialising in IT services, particularly those with experience in health informatics or database management. While Dedalus currently maintains the exclusive contract for NHAIS, enterprises with innovative solutions or supplementary services may find potential for partnership or future tenders within the public health sector. Companies focusing on cybersecurity advancements, software upgrades, or tailored maintenance solutions could be well-positioned to respond to future needs as the NHAIS undergoes updates as part of the Digital Identity Project.

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Notice Title

NHAIS Annual Support + Maintenance

Notice Description

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services.

Lot Information

Lot 1

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed.

Procurement Information

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0326ca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008240-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,000 Under £100K

Notice Dates

Publication Date
28 Mar 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Mar 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION I T S
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT1 4JE
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

DEDALUS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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