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The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

This public procurement record has 2 releases in its history.

Award

21 Apr 2022 at 14:17

Award Notice
Award

29 Mar 2022 at 12:14

Award Notice
Summary of the contracting process

The Common Services Agency, known as NHS National Services Scotland (NSS), has recently completed a procurement process for the provision of support services for Docman 7.X and Docman Transfer, essential software used in GP practices throughout Scotland. This contract, valued at £2,937,000, was awarded following a limited procurement method without prior publication. The procurement process transitioned to the contract award stage on the 21st of April 2022, although the contract has since been reported as completed. The services will be provided across various locations in Scotland, ensuring continuity in clinical records management critical to NHS operations.

This procurement presents significant opportunities for service providers focusing on IT solutions within the healthcare sector, particularly those adept in software support and consulting services. Businesses with expertise in managing clinical records systems and a solid understanding of NHS operational requirements will be well-positioned to compete. The ongoing essential nature of the service can lead to sustained contracts, especially as the NSS plans for future developments in document management systems, signalling a potential transition period that could require additional support services.

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Notice Information

Notice Title

The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland

Notice Description

This is a contract award notice, following publicaton of a voluntary ex ante transparency (VEAT) notice. --- The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens.

Lot Information

Lot 1

The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens. --- The contract will provide continuity of service based upon the existing solution in which there has been significant prior investment, development of expertise within the user community and on which current operational processes within GP practices and the wider NHS Scotland rely. --- The contract will be for a maximum period of 4 years or until a successor system is implemented for which an Outline Business Case to proceed to tender has been approved.

Procurement Information

The contracting authority holds a perpetual licence to use the relevant software and the supplier is the exclusive sub-contractor providing support for that software within the geographical area of Scotland. Through that sub-contract the supplier has access to the necessary support from the owner of the intellectual property rights in the Software and is therefore the only economic operator who can supply the required support services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-032757
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010379-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,937,000 £1M-£10M

Notice Dates

Publication Date
21 Apr 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Mar 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

Microtech Support Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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