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Ministry of Defence

This public procurement record has 1 release in its history.

Tender

07 Apr 2022 at 09:36

Tender Notice
Summary of the contracting process

The Ministry of Defence is initiating a selective tender process for reception services at HM Naval Base Devonport, the largest naval base in Western Europe, located in Plymouth. This procurement falls under the services category with a specific focus on defence services. The tender is currently active, with a submission deadline set for 13th May 2022. Interested suppliers are encouraged to register via the eTendering portal for further details and to submit their bids in compliance with the contract's requirements, which include processing security vetting applications for site access.

This procurement presents a significant opportunity for businesses in the service sector, particularly those experienced in security and reception services, to engage with a key governmental authority. Companies that excel in customer service and compliance with security protocols would be well-suited to tender for this contract, which has a term of five years with the potential for a two-year extension. The successful contractor will also need to demonstrate strong performance metrics through monthly reporting, providing a platform for businesses to showcase their capabilities and enhance their reputations within the defence industry.

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Notice Information

Notice Title

Title missing - see contract for details.

Notice Description

HM Naval Base (NB) Devonport is the largest NB in Western Europe, employing a large and diverse workforce, consisting of MoD and civilian personnel. It is the sole nuclear repair and refuel facility for the Royal Navy, the NB Reception Centres provide a critical enabling function, in line with MoD risk appetite, and in support of NB Operational Outputs. Being the first port of call to visitors, the Contractor is required to have a customer focused approach and provide an accurate and timely service with the security of the Naval Base the priority at all times. The Contractor must be compliant with the Authority's' Guidance and Policy and is expected to deliver the service from the authorised Pass Offices, operating throughout the hours detailed in the Schedule of Requirements. The Reception Centre provider has the responsibility to process Security Vetting applications and issue all security and vehicle passes to Suppliers, Contractors, Visitors and Staff, with responsibility for ensuring Devonport Site Access Induction training is completed (DSAI) . Monthly reporting on Key Performance Indicators, including Customer Satisfaction surveys will be a key responsibility in this contract as well as regular performance and progress meetings with the Authority. The Contract is for a 5 year period with the option for the Authority to extend for a further 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-032b0e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009331-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79992000 - Reception services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20224 years ago
Submission Deadline
13 May 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Defence
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL2 2BG
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
Devonport
Westminster Constituency
Plymouth Sutton and Devonport

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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