Tender

Leaky Loo Repairs

NORTHUMBRIAN WATER GROUP LIMITED

This public procurement record has 1 release in its history.

Tender

13 Apr 2022 at 15:20

Summary of the contracting process

The Northumbrian Water Group Limited is currently conducting a procurement process titled "Leaky Loo Repairs," aimed at addressing the repair of leaking toilets for customers in the North East of England, covering areas from Berwick to the borders of North Yorkshire. This tender is at the planning stage, with expressions of interest required to be submitted by 29 April 2022 at 12 noon, followed by a deadline for completed Pre-Qualification Questionnaires (PQQ) on 4 May 2022 at 12 noon. The procurement will be conducted electronically via the Ariba portal, where all documents and communications will be managed, ensuring a streamlined process for potential bidders. The contract has a duration of 360 days, and an optional extension of 17 months is available after the initial term.

This tender presents an excellent opportunity for plumbing service providers and maintenance contractors looking to expand their business within the utility sector. Companies with experience in plumbing and sanitary works, particularly those capable of providing services across the specified geographical area, would be well-suited to compete. With an aim to repair approximately 2000 toilets based on customer demand, businesses that can demonstrate reliability, quality materials, and effective communication with customers will thrive in this competitive procurement landscape.

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Notice Title

Leaky Loo Repairs

Notice Description

Northumbrian Water has a requirement for the repair of leaking toilets for our customers in our northern operating area. This covers the North East of England - from Berwick to the borders of North Yorkshire and from the East Coast across the Pennines to the Cumbrian border, covering Weardale, Teesdale and Kielder. NWL are aiming to repair approx. 2000 toilets in the Northern Operating area but NWL cannot guarantee this.

Lot Information

Lot 1

Northumbrian Water has a requirement for the repair of leaking toilets for our customers in our northern operating area. This covers the North East of England - from Berwick to the borders of North Yorkshire and from the East Coast across the Pennines to the Cumbrian border, covering Weardale, Teesdale and Kielder. A leaky loo is defined as when water is leaking from the cistern to the pan, and any inlet valves. The supplier will cover the geographical area of Northumbrian Water's Northern operating area. Leaky loos will be identified on an on-going basis throughout the year, however NWL cannot guarantee the actual volumes or that there will be a consistent stream of work as the requirement is driven by customer demand. NWL are aiming to repair approx. 2000 toilets in the Northern Operating area but NWL cannot guarantee this. NWL will provide contact details of customers who have reported a leaky loo. The supplier will contact the customer to arrange timed appointments (8am-1pm or 12-6pm) to repair the leaky loo. The supplier will be responsible for keeping to the times and if any unplanned or not pre-agreed changes occur (e.g. late or early arrival), a compensation payment will be given to the customer. This payment of PS30 would be the responsibility of the supplier. The supplier will carry out the repair to an expected standard and if necessary, explain what has been done to the customer. All communications with customers (eg phone calls, emails, letters), visits to properties and works undertaken will be recorded and reported to NWL within 24 hours. The company will be responsible for purchasing and using good quality plumbing materials. The supplier will take a meter reading from the property (if it is a metered property) at the time of visit.

Options: After the initial 12 months, an optional 17 months extension will be available.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-032d82
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009958-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services


CPV Codes

45330000 - Plumbing and sanitary works

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20223 years ago
Submission Deadline
29 Apr 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER GROUP LIMITED
Contact Name
Philippa Longstaff
Contact Email
philippa.longstaff@nwl.co.uk
Contact Phone
+44 7516587560

Buyer Location

Locality
DURHAM
Postcode
DH1 5FJ
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)

Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Open Contracting Data Standard (OCDS)

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