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Creative Agency

THAMES WATER UTILITIES LIMITED

This public procurement record has 2 releases in its history.

Award

08 Sep 2022 at 15:52

Award Notice
Tender

09 May 2022 at 14:35

Tender Notice
Summary of the contracting process

Thames Water Utilities Limited has conducted a selective procurement process for a Creative Agency contract, which has now been awarded to VCCP Group LLP. The contract aims to create and deliver innovative and customer-centric content to enhance customer perception and performance metrics. The procurement method involved a negotiated procedure with a prior call for competition. The buying organisation is based in Reading, United Kingdom, and the contract has a planned duration of 3 years with options for extension up to 8 years. The main industry category is business services, covering areas such as law, marketing, consulting, recruitment, printing, and security.

This tender for a Creative Agency contract offers opportunities for businesses specialising in creative services, marketing, branding, and content development to collaborate with Thames Water. Companies with a focus on customer-centric strategies and brand building are well-suited to compete for this contract. The procurement stage is currently at the award phase, with VCCP Group LLP being the active supplier. Businesses interested in long-term partnerships catering to the improvement of customer perception and performance metrics would find this opportunity particularly relevant.

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Notice Information

Notice Title

Creative Agency

Notice Description

Thames Water are looking for a creative agency to create and deliver innovative and engaging content which is customer centric and supports the overall strategy to improve customer perception, in turn improving our C-MeX and NPS performance

Lot Information

Lot 1

Thames Water are seeking a creative agency partner to create and deliver innovative and engaging content which is customer centric and supports the overall strategy to improve customer perception, in turn improving our C-MeX and NPS performance. The selected provider will be expected to offer a full creative agency service including but not limited to campaign strategy, content provision, brand & marketing strategy covering our brand building and behavioural change campaigns throughout the annual calendars

Options: Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 8 years.

Renewal: Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 8 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033580
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025272-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
£6,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20223 years ago
Submission Deadline
24 May 2022Expired
Future Notice Date
Not specified
Award Date
30 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 8DB
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

VCCP Group LLP

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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