Notice Information
Notice Title
Self-Service Customer Portal (471-AHL)
Notice Description
Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes
Lot Information
Lot 1
This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as 'The Alliance Homes Group'. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.
Options: The Contracting Authority intends to enter into a contract for the period of implementation plus three years with the option to extend for two further periods of one year each subject to satisfactory services, performance and cost.
Renewal: The duration of the contract is for a period of implementation plus three years with the option to extend for two further period of one year each subject to satisfactory services, performance and cost.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-033712
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/032497-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48445000 - Customer Relation Management software package
48780000 - System, storage and content management software package
48783000 - Content management software package
72416000 - Application service providers
Notice Value(s)
- Tender Value
- £390,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £281,762 £100K-£500K
Notice Dates
- Publication Date
- 16 Nov 20223 years ago
- Submission Deadline
- 13 Jun 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Nov 20223 years ago
- Contract Period
- 7 Nov 2022 - 31 Mar 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NSAH (Alliance Homes) Ltd
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- PORTISHEAD
- Postcode
- BS20 7AW
- Postcode Area
- Bristol
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK6 North Somerset, Somerset and Dorset
- Small Region (ITL 3)
- TLK61 North Somerset
- Delivery Location
- TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire
-
- Local Authority
- North Somerset
- Electoral Ward
- Portishead East
- Westminster Constituency
- North Somerset
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.