Award

Self-Service Customer Portal (471-AHL)

NSAH (ALLIANCE HOMES) LTD

This public procurement record has 2 releases in its history.

Award

16 Nov 2022 at 13:07

Tender

12 May 2022 at 14:37

Summary of the contracting process

The public procurement process for the Self-Service Customer Portal (471-AHL) was completed by NSAH (Alliance Homes) Ltd, based in Portishead, United Kingdom. The procurement falls under the services category, with a focus on application service providers. The contract involves integrating the portal with existing 3rd party applications, and the total contract value is 281,762 GBP. The procurement method used was a selective Restricted procedure. The contract was signed on 16th November 2022 with Hallnet Ltd being the awarded supplier.

This tender for the Self-Service Customer Portal by NSAH (Alliance Homes) Ltd presents business growth opportunities for application service providers in the UK. Companies specializing in customer relation management software, content management software, and system storage software can leverage this procurement. With clear deadlines and a defined contract duration, businesses can plan for potential collaborations and expansions. The contract's renewal options underscore a potential long-term partnership, making it suitable for SMEs looking to establish lasting relationships within the public procurement sector.

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Notice Title

Self-Service Customer Portal (471-AHL)

Notice Description

Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes

Lot Information

Lot 1

This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as 'The Alliance Homes Group'. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.

Options: The Contracting Authority intends to enter into a contract for the period of implementation plus three years with the option to extend for two further periods of one year each subject to satisfactory services, performance and cost.

Renewal: The duration of the contract is for a period of implementation plus three years with the option to extend for two further period of one year each subject to satisfactory services, performance and cost.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033712
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032497-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

48780000 - System, storage and content management software package

48783000 - Content management software package

72416000 - Application service providers

Notice Value(s)

Tender Value
£390,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£281,762 £100K-£500K

Notice Dates

Publication Date
16 Nov 20223 years ago
Submission Deadline
13 Jun 2022Expired
Future Notice Date
Not specified
Award Date
16 Nov 20223 years ago
Contract Period
7 Nov 2022 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NSAH (ALLIANCE HOMES) LTD
Contact Name
Nick James
Contact Email
procurement@alliancehomes.org.uk
Contact Phone
Not specified

Buyer Location

Locality
PORTISHEAD
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

HALLNET

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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