Award

Wig Service

NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

Award

06 Oct 2025 at 11:58

Award

09 Jan 2023 at 08:13

Tender

26 May 2022 at 09:52

Summary of the contracting process

The Norfolk and Norwich University Hospitals NHS Foundation Trust has completed the procurement stage of its tender for the 'Wig Service'. This tender process falls under the Provider Selection Regime (PSR), specific to Health Care Services regulations and not the general Public Contracts Regulations 2015. The procurement caters to goods within the wigs industry, specifically for Norwich's UKH15 region, and involves an estimated budget of £50,000. The competitive procedure used for this procurement included negotiations, and although an award has been indicated, the standstill period post-publication is in place as of October 2025.

This tender presents substantial growth opportunities for businesses within the healthcare services sector, focusing particularly on those supplying patient wigs and related services. Small and medium-sized enterprises (SMEs) with experience or capacity in this sector, such as hairpiece providers or bespoke wig makers, are well-positioned to compete. With the main criteria for awarding based primarily on price, businesses offering competitive pricing and quality service will stand a strong chance of securing contracts under this framework agreement, provided they are already part of the relevant framework.

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Notice Title

Wig Service

Notice Description

Provision of patient wigs and associated services.

Lot Information

Synthetic Hair wigs

This notice relates to an intention to award a contract for a wig provision service at NNUH based on a framework agreement under a competitive process. The service will run from October 2025 to September 2026. Approximate value of PS50,000. This is an existing service at NNUH.

Options: The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.

Human Hair Wigs

Supply of processed human hair ready-made wigs and hairpieces

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition the the initial 24 months set out in the Framework Agreement.

Headwear Products

Supply of products of headwear including hats, headscarves, turbans and bandannas.

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition to the initial 24 month period as set out in the Framework Agreement.

Maintenance Products

Supply of products required for the maintenance of wigs including but not limited to aftercare kits, wig stands, shampoo, creams and mouse.

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition to the initial 24 month period as set out in the Framework Agreement.

Custom Made Wigs

Service and supply of Wigs to be Custom Made for Individuals Including Synthetic hair, European human hair and Processed Asian human hair or Afro Caribbean hair.

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition the initial 24 months set out in the Framework Agreement.

Supply and Fit

Service and Supply of Synthetic Hair wigs and Human Hair Wigs with Fitting

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition to the initial 24 months set out in the Framework Agreement.

Alteration and Repair

Service for Alteration and Repair of Wigs

Options: This Framework Agreement will have the option to extend incrementally for a further period of up to 24 months in addition to the initial 24 months set out in the Framework Agreement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034020
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062488-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

18 - Clothing, footwear, luggage articles and accessories

33 - Medical equipments, pharmaceuticals and personal care products


CPV Codes

18440000 - Hats and headgear

18443100 - Headbands

18443300 - Headgear

33711610 - Shampoos

33711630 - Wigs

Notice Value(s)

Tender Value
£4,750,000 £1M-£10M
Lots Value
£4,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£4,580,000 £1M-£10M

Notice Dates

Publication Date
6 Oct 20254 months ago
Submission Deadline
30 Jun 2022Expired
Future Notice Date
Not specified
Award Date
21 Dec 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Additional Buyers

NHS SUPPLY CHAIN

Contact Name
Jonathan Wade
Contact Email
amina.day@supplychain.nhs.uk, jonathan.wade@nnuh.nhs.uk, shane.murphy@supplychain.nhs.uk
Contact Phone
+44 1603286286

Buyer Location

Locality
LONDON
Postcode
SE1 6LH
Post Town
South East London
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Supplier Information

Number of Suppliers
42
Supplier Names

ADERANS UK LTD T/A TRENDCO

ADVANCED APPEARANCE LTD / PINK HAIR SOLUTIONS

AFIOVANA HAIR COUTURE

AYADA CARE SERVICES

BANBURY POSTICHE

BESPOKE WIG

BETTY BROWN WIGS

BOW BELLES WIG SPECIALISTS

BROWNS MORE HAIR NOW

CLINIC 36

DAXBOURNE INTERNATIONAL

DIAMOND HAIR SOLUTIONS

DIGNITY WIGS

EMBRACE (CHELTENHAM

FREESTYLE HAIR

FROBISHERS WIGS

GILLS WIG WORLD

GODIVA HAIR LOSS & WIG SPECIALISTS

GRAND SUPPLIES

HAIR EXTENSIONS

HAIR TO WARE

HAIRWARE

HER HAIR MY HEAD

LA BELLO BEAUTY

LIAM COLLUM HAIR

LIBERTYWIGS.CO.UK

LOCKS

ME AGAIN

MORGANS WIGS

MY BEAUTIFUL WIGS

PRETTY LITTLE WIGS BY HOLLIE

PROFFESSIONAL CLEANING

RAOUL (HAIRDRESSERS

RICHARDS HAIR FASHIONS

RITUALS HAIR LAB

RUARI’S HAIR SALON

THE HAIR CLINIC (VOLU-MED

THW WONDERFUL WIG

TRENDS WIGS

TZA

WIGS BOUTIQUE

WILLS WIGS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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            "id": "GB-FTS-72309",
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                    "id": "GB-FTS-72336",
                    "name": "The Hair Clinic (Volu-Med UK)"
                },
                {
                    "id": "GB-FTS-72347",
                    "name": "thw wonderful wig company"
                },
                {
                    "id": "GB-FTS-72338",
                    "name": "Trends Wigs Limited"
                },
                {
                    "id": "GB-FTS-72339",
                    "name": "Wigs Boutique Ltd"
                },
                {
                    "id": "GB-FTS-72340",
                    "name": "Wills Wigs Ltd"
                }
            ]
        },
        {
            "id": "062488-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-163063",
                    "name": "Browns More Hair Now Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "000474-2023-1",
            "awardID": "000474-2023-1",
            "title": "Synthetic Hair wigs",
            "status": "active",
            "value": {
                "amount": 2400000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-2",
            "awardID": "000474-2023-2",
            "title": "Human Hair Wigs",
            "status": "active",
            "value": {
                "amount": 1200000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-3",
            "awardID": "000474-2023-3",
            "title": "Headwear Products",
            "status": "active",
            "value": {
                "amount": 20000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-4",
            "awardID": "000474-2023-4",
            "title": "Maintenance Products",
            "status": "active",
            "value": {
                "amount": 20000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-5",
            "awardID": "000474-2023-5",
            "title": "Custom Made Wigs",
            "status": "active",
            "value": {
                "amount": 240000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-6",
            "awardID": "000474-2023-6",
            "title": "Supply and Fit",
            "status": "active",
            "value": {
                "amount": 600000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "000474-2023-7",
            "awardID": "000474-2023-7",
            "title": "Alteration and Repair",
            "status": "active",
            "value": {
                "amount": 120000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-21T00:00:00Z"
        },
        {
            "id": "062488-2025-1",
            "awardID": "062488-2025-1",
            "status": "active",
            "dateSigned": "2025-10-03T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 39
            },
            {
                "id": "5",
                "measure": "bids",
                "relatedLot": "2",
                "value": 40
            },
            {
                "id": "9",
                "measure": "bids",
                "relatedLot": "3",
                "value": 34
            },
            {
                "id": "13",
                "measure": "bids",
                "relatedLot": "4",
                "value": 33
            },
            {
                "id": "17",
                "measure": "bids",
                "relatedLot": "5",
                "value": 31
            },
            {
                "id": "21",
                "measure": "bids",
                "relatedLot": "6",
                "value": 38
            },
            {
                "id": "25",
                "measure": "bids",
                "relatedLot": "7",
                "value": 28
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 39
            },
            {
                "id": "6",
                "measure": "smeBids",
                "relatedLot": "2",
                "value": 40
            },
            {
                "id": "10",
                "measure": "smeBids",
                "relatedLot": "3",
                "value": 34
            },
            {
                "id": "14",
                "measure": "smeBids",
                "relatedLot": "4",
                "value": 33
            },
            {
                "id": "18",
                "measure": "smeBids",
                "relatedLot": "5",
                "value": 31
            },
            {
                "id": "22",
                "measure": "smeBids",
                "relatedLot": "6",
                "value": 38
            },
            {
                "id": "26",
                "measure": "smeBids",
                "relatedLot": "7",
                "value": 28
            },
            {
                "id": "3",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 39
            },
            {
                "id": "7",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "2",
                "value": 40
            },
            {
                "id": "11",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "3",
                "value": 34
            },
            {
                "id": "15",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "4",
                "value": 33
            },
            {
                "id": "19",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "5",
                "value": 31
            },
            {
                "id": "23",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "6",
                "value": 38
            },
            {
                "id": "27",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "7",
                "value": 28
            },
            {
                "id": "4",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 39
            },
            {
                "id": "8",
                "measure": "electronicBids",
                "relatedLot": "2",
                "value": 40
            },
            {
                "id": "12",
                "measure": "electronicBids",
                "relatedLot": "3",
                "value": 34
            },
            {
                "id": "16",
                "measure": "electronicBids",
                "relatedLot": "4",
                "value": 33
            },
            {
                "id": "20",
                "measure": "electronicBids",
                "relatedLot": "5",
                "value": 31
            },
            {
                "id": "24",
                "measure": "electronicBids",
                "relatedLot": "6",
                "value": 38
            },
            {
                "id": "28",
                "measure": "electronicBids",
                "relatedLot": "7",
                "value": 28
            },
            {
                "id": "31",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "32",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "29",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 50000,
                "currency": "GBP"
            },
            {
                "id": "30",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 50000,
                "currency": "GBP"
            }
        ]
    },
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by [Add date]. Representations can only be made by providers party to the framework agreement. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR"
}