Integrated Incident, Risk Management & Patient Safety System

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

This public procurement record has 1 release in its history.

Tender

01 Jun 2022 at 10:07

Summary of the contracting process

The Common Services Agency, known as NHS National Services Scotland (NSS), is currently undertaking a procurement for an Integrated Incident, Risk Management & Patient Safety System valued at £5,000,000. This initiative falls within the health services industry and is specifically aimed at all NHS Scotland Health Boards and Special Health Boards, as well as participating authorities in Scotland. The procurement process is now in the active tender stage, with the deadline for submission set for 1st July 2022. The procurement method employed is a restricted procedure, and the expected contract period spans 48 months, with options for renewal for an additional 24 months.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with capabilities in software development, configuration, and maintenance. Firms that have experience working with public sector contracts, or those who can demonstrate compliance with quality management standards and hold relevant certifications, will be well-placed to compete. The focus on community benefits and fair work practices also means that businesses committed to sustainable and equitable employment practices are encouraged to apply. Winning this contract could facilitate considerable growth within the health sector, as it involves modernising critical operational systems for NHS Scotland.

How relevant is this notice?

Notice Title

Integrated Incident, Risk Management & Patient Safety System

Notice Description

NHS Scotland are looking to procure a integrated incident, risk management and patient safety system.

Lot Information

Lot 1

NHS Scotland has a requirement to deliver an integrated incident, risk management and patient safety system. The current system ensures NHS boards are compliant with relevant legislation and satisfies a number of legal obligations and allows production of both local and national clinical reporting. The current system is nearing end of life, with no further development expected from supplier. The high level system requirement & purpose are as follows: - Incidents - report, manage and investigate incidents and near misses, including Serious Adverse Events (SAE) enabling compliance with SAE policy and statutory returns (e.g. Duty of Candour). - Claims - record all claims made against health boards, acting as both the medical negligence claims register and legal claims register, as required by health boards Scheme of Delegation to be maintained. - FOI - record all FOI requests made and record responses, reviews and appeals thereto. This enables health boards to report to the Scottish Information Commissioner on particular elements of performance as required, and ensure we comply with the relevant legislation in this. - Complaints - record complaints made to health boards allowing monitoring and reporting of such data. - Risk Register - a central repository for Risk Registers, capturing both risks that arise from our activities and external risks from the environment in which we operate. This allows a process for controls, mitigation and escalation. - M&M Reviews - support the management of Mortality & Morbidity (M&M) review meetings . - Care Experience - record, collate and theme Care Experience feedback reports, a key component of how we define quality care.

Renewal: The intention is to have a 48 month Framework agreement. Any subsequent call off contracts will have a 4 year term with optional extension periods of 2 x 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03426e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015304-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72265000 - Software configuration services

72267000 - Software maintenance and repair services

72268000 - Software supply services

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
£5,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20224 years ago
Submission Deadline
1 Jul 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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