Award

Housing Management System

LONDON AND QUADRANT HOUSING TRUST

This public procurement record has 2 releases in its history.

Award

17 Feb 2023 at 15:17

Tender

15 Jun 2022 at 17:53

Summary of the contracting process

The London and Quadrant Housing Trust, a European institution/agency, has recently completed a procurement process for a Housing Management System. The system aims to replace their existing core operations management system, providing services such as implementation, support and maintenance, and consultancy. The procurement method used was a selective process with a Restricted procedure. The contracting authority is located in Stratford, UK. The contract was awarded to NEC Software Solutions UK Limited, with a value of £4,600,000 signed on 31st January 2023.

This tender for the Housing Management System presents opportunities for businesses specializing in industry-specific software packages, computer support, and consultancy services. Businesses offering services in systems implementation, support and maintenance, and consultancy can benefit from competing in this tender. The procurement stage has now been completed, with the award granted to NEC Software Solutions UK Limited, indicating a potential future partnership opportunity for other businesses with similar expertise in the industry category of software packages and related services.

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Notice Title

Housing Management System

Notice Description

The Requirement L and Q existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: * Implementation Services - Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. * Support and Maintenance Services - Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. * Consultancy and Development Services - Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase.

Lot Information

Lot 1

The Requirement L and Q's existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: * Implementation Services - Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. * Support and Maintenance Services - Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. * Consultancy and Development Services - Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase. It also covers the requirement for future configuration and integration development support. L and Q's Transformation Programme is roughly divided into two linear phases, which we describe as the 'foundation' phase and the 'opportunity' phase. In summary, these are:* Laying Foundations - The implementation of the core functionality provided by a new Housing Management System and a new Finance System. In parallel to these implementations, this phase includes the consolidation of document management capability into an Enterprise Documents Records Management System.These new solutions will incorporate L and Q's new target data architecture, and act as enablers for the implementation of improved and more standardised processes.* Realising Opportunities - The Transformation Programme will build on these foundations to deliver critical operational capability, including improvements to L and Q's customer self-service offer, improving operational visibility through an enhanced CRM, while more broadly exploiting opportunities to automate more of what we do. Please see procurement documents for further information.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034705
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004920-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48100000 - Industry specific software package

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,600,000 £1M-£10M

Notice Dates

Publication Date
17 Feb 20233 years ago
Submission Deadline
15 Jul 2022Expired
Future Notice Date
Not specified
Award Date
31 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON AND QUADRANT HOUSING TRUST
Contact Name
Procurement
Contact Email
procurement@lqgroup.org.uk
Contact Phone
Not specified

Buyer Location

Locality
STRATFORD
Postcode
E15 4PH
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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