Notice Information
Notice Title
Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement
Notice Description
NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. The Framework Agreement is divided into the following Lots: Lot 1: Products and/or Services Catalogue; Lot 2: In-house and outsourced digital dictation service solution; Lot 3: Outsourced transcription service solution; and. Lot 4: Managed service solution.
Lot Information
Lot 1: Products and/or Services Catalogue
Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. The Contracting Authorities are able to Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.
Options: Optional extension for 2X12 upon expiry of the initial 2 years contract period
Renewal: 2X12 months optional extension
Lot 2: In-house and outsourced digital dictation service solutionOffers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise.
Options: Optional 2X12 months extension upon expiry of the initial 2 years period
Renewal: Optional 2X12 months extension upon expiry of the initial 2 years period
Lot 3: Outsourced transcription service solutionOffers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.
Options: Optional 2X12 months extension upon expiry of the initial 2 years contract period
Renewal: Optional 2X12 months extension upon expiry of the initial 2 years contract period
Lot 4: Managed service solutionOffers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.
Options: Optional 2X12 months extension period upon expiry of the initial 2 years contract period
Renewal: Optional 2X12 months extension period upon expiry of the initial 2 years contract period
NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month periodThe scope of services is as follows: Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed Service Solution
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0354e4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000723-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32332100 - Dictating machines
79500000 - Office-support services
Notice Value(s)
- Tender Value
- £200,000,000 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £217,999,999 £100M-£1B
Notice Dates
- Publication Date
- 6 Jan 20261 months ago
- Submission Deadline
- 22 Aug 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Jan 20233 years ago
- Contract Period
- 23 Jan 2023 - 22 Jan 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS COMMERCIAL SOLUTIONS
- Additional Buyers
SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST ON BEHALF OF NHS COMMERCIAL SOLUTIONS
- Contact Name
- Monjur Elahi, NHSCS Digital Team
- Contact Email
- nhscs.digital@nhs.net
- Contact Phone
- +44 1306646816, +44 1306646822
Buyer Location
- Locality
- LEATHERHEAD
- Postcode
- KT22 7FG
- Post Town
- Kingston upon Thames
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ26 East Surrey
- Delivery Location
- Not specified
-
- Local Authority
- Mole Valley
- Electoral Ward
- Leatherhead North
- Westminster Constituency
- Epsom and Ewell
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. The total value for this Framework Agreement was advertised as PS200,000,000 . The revised total contract value for the 4 year contract is now PS19,999,999. The overal scope of the Framework Ageement, Suppliers' appointment, Terms and Conditions remain unchanged."
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