Award

Provision of Sports and Leisure Management System & Associated Services

LEICESTER CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

23 Nov 2022 at 15:58

TenderUpdate

02 Sep 2022 at 12:52

Tender

05 Aug 2022 at 09:02

Summary of the contracting process

The Leicester City Council is seeking to procure a Sports and Leisure Management System & Associated Services through an unsuccessful tender process. The procurement aims to enhance customer experience by improving online functionality for managing bookings, memberships, and access control at sports facilities. The tender, titled "Provision of Sports and Leisure Management System & Associated Services," falls under the goods category and is now cancelled.

This tender opportunity created by Leicester City Council presents a chance for businesses involved in software packages and information systems to compete for supplying a comprehensive management system. The procurement method is an open procedure, and interested businesses must adhere to the set quality and price criteria. The Council's focus on digital transformation signals potential growth opportunities for businesses specializing in online transaction systems and customer service enhancements.

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Notice Title

Provision of Sports and Leisure Management System & Associated Services

Notice Description

The Council's Sports Service (Active Leicester) is looking to procure a sports management and electronic point of sale system. The required system will need to be able to manage bookings, memberships, invoices, Direct Debits, assets, and to enable the facilities to receive, record and reconcile income. Additionally, the system will need to provide a means of managing access control into the various centres, by integrating with our current access control solutions. The system must also support our digital transformation agenda and enable us to grasp the next level in transformation, by improving the customer experience on and offline. The service wants a stronger emphasis on online functionality, therefore the ability for customers to transact online via an app and self-service web portal is crucial.

Lot Information

Lot 1

The Council's Sports Service (Active Leicester) is looking to procure a sports management and electronic point of sale system. The required system will need to be able to manage bookings, memberships, invoices, Direct Debits, assets, and to enable the facilities to receive, record and reconcile income. Additionally, the system will need to provide a means of managing access control into the various centres, by integrating with our current access control solutions. The system must also support our digital transformation agenda and enable us to grasp the next level in transformation, by improving the customer experience on and offline. The service wants a stronger emphasis on online functionality, therefore the ability for customers to transact online via an app and self-service web portal is crucial.

Renewal: Initial term of 3 years with the option to extend for a further 4 years in 2+1+1 year periods

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-035932
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033276-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20223 years ago
Submission Deadline
6 Sep 2022Expired
Future Notice Date
Not specified
Award Date
23 Nov 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Mrs Pamela Chirara
Contact Email
pamela.chirara@leicester.gov.uk
Contact Phone
+44 1164543502

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLF21 Leicester

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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