Award

NHSmail

NHS DIGITAL

This public procurement record has 1 release in its history.

AwardUpdate

25 Aug 2022 at 12:00

Summary of the contracting process

The NHS Digital organisation has awarded the NHSmail contract for electronic mail services to ACCENTURE (UK) LIMITED. The contract, valued at £160,883,851, was initially signed on 1st June 2015 for a period of 60 days and has been extended to 21st March 2023. The procurement falls under the services category and is located in Newcastle. Key activities include the migration of NHSmail user accounts and the provision of enhanced services. The main procurement method is through a tender.

This tender for the NHSmail contract presents significant business growth opportunities for companies providing electronic mail services and IT solutions. Businesses with expertise in email systems, digital communication tools, and service enhancement technologies would be well-suited to compete for this contract. The variation notices executed during the contract term highlight the continuous development and adaptation required to meet evolving user needs and technology advancements within the healthcare industry.

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Notice Title

NHSmail

Notice Description

Lot Information

Lot 1

A Variation Notice has been executed to provide for organisations to adopt the new ICS structures as defined in the most recent re-organisation of the NHS.
The level of detail regarding which Clinical Commissioning Groups (CCG's) would be merging, what GP's and trusts would be included or involved or how social care would be impacted at the time of the change was relatively unknown.
NHS Digital knew that Organisation Data Service (ODS) codes would be changed, and users may be moved from one organisation to another. One organisation may be split between different ICS's. The data will also need to flow appropriately between the organisations and would need to be 'rehomed' within the NHSmail portal to the new ODS code.
The Variation Notice required the supplier proceed with supporting the organisations listed in scope in preparation for the ICS changes.
In addition, this modification also covered the potential data and identity movements that may have been required to facilitate the formation of ICS's.
The NHSmail Contract was awarded in June 2015 for the provision of an electronic mail service to health and care organisations. The services provided under this Contract support c.1.7M users of NHSmail.
Over the term of the Contract, the services provided have continually been developed and enhanced introducing new capabilities to meet the demands of users, for example collaboration tools, Microsoft Teams and SharePoint.

In 2020, NHSmail user accounts migrated from the legacy Exchange 2013 to Exchange Online.

During the original and extended term, there have been a number of Variation Notices executed.

It has also come to the attention of NHS Digital that the original 'Total Final Value' included in the OJEU Contract Notice 2015/S 122-223803 for the contract publication included an estimated contract value. The accurate 'Total Final Value' of the initial five-year term of the contract is PS115,588,735. This value includes the cost of all contract variations undertaken within the initial five-year term of the contract.
NHS Digital has also exercised its right to extend the contract to 21 March 2023. The value of the costs incurred within the extension period to date is PS45,295,116. This includes the costs associated with the extended term as well as all contract variations undertaken within the extension period to date as permitted under PCR 2015 Reg 72.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0362e0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023767-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services


CPV Codes

48811000 - E-mail system

64216120 - Electronic mail services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£160,883,851 £100M-£1B

Notice Dates

Publication Date
25 Aug 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 May 201510 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
NHS D Contract Management
Contact Email
nhsdcontractmanagement@nhs.net
Contact Phone
+44 3003035678

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE42 Leeds

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

ACCENTURE (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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