Facilities Management Services - Lot 2 Reception and Support Services

{
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    "id": "ocds-h6vhtk-036a24-2022-12-13T16:17:43Z",
    "date": "2022-12-13T16:17:43Z",
    "ocid": "ocds-h6vhtk-036a24",
    "description": "To support the process, accompanied Site Visits will be available on 6th October 2022 (see tender documentation for specific timings for each Lot). If bidders would like to attend any of these site visits they are must confirm by email (hieprocurement@hient.co.uk) by 17:00hrs on Tuesday 4th October 2022. They must include details of the session/s they wish to attend along with the names of those attending (maximum 2 individuals per organisation). Attendance is not required in order to participate in the tendering process. Following these sessions, any questions and answers raised will be made available to all bidders via PCS. It is estimated that the total value of the services over the maximum duration of 4 years will be GBP564k (excluding VAT). This is the figure which has been used in II.1.5 & II.2.6. Where bidders are participating with others (SPD 2A.17) and/or relying on the capacity of other entities in order to meet selection criteria (SPD 2C.1)and/or subcontracting (SPD 2D.1) they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted. SPD 2A.3 (not scored) Where relevant, bidders are required to insert details of their Companies House (or equivalent) registration number SPD 2C.1 Where relevant, bidders are required to provide information relating to consortia and/or sub-contractors with the relevant supporting SPD documentation being submitted. SPD 3D.12 Bidders should refer to the \"Conflict of Interest\" Section within the Scope of Requirements when completing this question. In order to participate, bidders should register, for free, on the Public Contracts Scotland (PCS) website(www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. PCS also gives suppliers access to an on-line Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders. (SC Ref:716791)",
    "initiationType": "tender",
    "tender": {
        "id": "FTS 021",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Facilities Management Services - Lot 2 Reception and Support Services",
        "status": "unsuccessful",
        "classification": {
            "scheme": "CPV",
            "id": "79992000",
            "description": "Reception services"
        },
        "mainProcurementCategory": "services",
        "description": "HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 2 RECEPTION AND SUPPORT SERVICES. Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with 'Facilities Management Services' in the contract description. Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot. It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.",
        "value": {
            "amount": 564000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "HIE are seeking a suitably qualified and experienced supplier to provide reception and support services at An Lochran and Life Science Innovation Centre (LSIC), as well as a tenant liaison service within the NEXUS facility at Solasta House. The initial 3 year budget currently available to deliver this service is between GBP 317 250 and GBP 423 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). See Tender documentation for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Community Benefits & Wealthbuilding - Themes Offered",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Community Benefits & Wealthbuilding - Monitoring and Reporting",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Fair Work Practices - Payment of Real Living Wage",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Fair Work Practices- Practices and Approach",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Sustainability and Net Zero",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Delivery Methodology & Quality Management",
                            "type": "quality",
                            "description": "25%"
                        },
                        {
                            "name": "Management & Delivery Team",
                            "type": "quality",
                            "description": "15%"
                        },
                        {
                            "name": "Contract Implementation and Conclusion",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "40%"
                        }
                    ]
                },
                "value": {
                    "amount": 564000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "Contract modifications may include (but are not limited to): - Changes to building occupancy or activities which results in an increased or decreased reception resource requirement. - Addition or removal of buildings within the Campus. - to HIE's available budget to deliver these services."
                },
                "status": "cancelled"
            }
        ],
        "items": [
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                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "64214200",
                        "description": "Telephone switchboard services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993000",
                        "description": "Building and facilities management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993100",
                        "description": "Facilities management services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "N/A",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "minimum": "4B.5 It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded Framework, the types and levels of insurance indicated below: - Professional Risk Indemnity Insurance = GBP 1M in aggregate - Employer's (Compulsory) Liability Insurance = GBP 5M for each and every claim (See http://www.hse.gov.uk/pubns/hse40.pdf) - Public Liability Insurance = GBP 5M for each and every claim - Fidelity Guarantee - minimum GBP 250k in aggregate - Loss of keys and consequential loss of keys - minimum GBP 250k in aggregate 4B.6 HMRC IR35 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the Framework please identify these PSC (s) in your response to 4B.6.Further guidance and a link to the HMRC ''test employment details for tax'' tool can be located at https://www.gov.uk/guidance/check-employment-status-for-tax"
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "The Contract will include Key Performance Indicators (KPI's) and Service Levles which can be found within the Tender documentation.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
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        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
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        "tenderPeriod": {
            "endDate": "2022-10-25T12:00:00+01:00"
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            "languages": [
                "en"
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            "bidValidityPeriod": {
                "durationInDays": 180
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        "awardPeriod": {
            "startDate": "2022-10-25T12:00:00+01:00"
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        "bidOpening": {
            "date": "2022-10-25T12:00:00+01:00"
        },
        "hasRecurrence": true,
        "reviewDetails": "An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 , may bring proceedings in the Sheriff Court or the Court of Session.",
        "recurrence": {
            "description": "HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period."
        }
    },
    "parties": [
        {
            "id": "GB-FTS-1150",
            "name": "Highlands and Islands Enterprise",
            "identifier": {
                "legalName": "Highlands and Islands Enterprise",
                "id": "313"
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            "address": {
                "streetAddress": "An Lochran, 10 Inverness Campus",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV2 5NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463245245",
                "email": "hieprocurement@hient.co.uk",
                "url": "http://www.publiccontractsscotland.gov.uk"
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            "roles": [
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            "details": {
                "url": "http://www.hie.co.uk",
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                "classifications": [
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                        "scheme": "TED_CA_TYPE",
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                    },
                    {
                        "scheme": "COFOG",
                        "id": "04",
                        "description": "Economic affairs"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1262",
            "name": "Inverness Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "The Inverness Justice Centre, Longman Road",
                "locality": "Inverness",
                "postalCode": "IV1 1AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463230782",
                "email": "inverness@scotcourts.gov.uk"
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    ],
    "buyer": {
        "id": "GB-FTS-1150",
        "name": "Highlands and Islands Enterprise"
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    "language": "en",
    "awards": [
        {
            "id": "035274-2022-FTS 021-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "unsuccessful"
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}