COV - Revenues & Benefits Remote Processing

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0377a7-2022-12-13T22:14:55Z",
    "date": "2022-12-13T22:14:55Z",
    "ocid": "ocds-h6vhtk-0377a7",
    "initiationType": "tender",
    "tender": {
        "id": "COV-13873",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "COV - Revenues & Benefits Remote Processing",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "75310000",
            "description": "Benefit services"
        },
        "mainProcurementCategory": "services",
        "description": "Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required.",
        "value": {
            "amount": 1900000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required.",
                "value": {
                    "amount": 1900000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 2520
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Qualitative questions",
                            "type": "quality",
                            "description": "50"
                        },
                        {
                            "type": "price",
                            "description": "50"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKG3"
                    },
                    {
                        "region": "UKG33"
                    }
                ],
                "deliveryLocation": {
                    "description": "Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry."
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.csw-jets.co.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Please see ITT documents available at www.csw-jets.co.uk",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-11-21T11:59:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "awardPeriod": {
            "startDate": "2022-12-22T12:00:00Z"
        },
        "bidOpening": {
            "date": "2022-12-22T12:00:00Z"
        },
        "hasRecurrence": true,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "recurrence": {
            "description": "August/September 2030"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-340",
            "name": "Coventry City Council",
            "identifier": {
                "legalName": "Coventry City Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "Council House,Earl Street",
                "locality": "COVENTRY",
                "region": "UKG33",
                "postalCode": "CV15RR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Michael Duffy",
                "telephone": "+44 2476831163",
                "email": "procurement.services@coventry.gov.uk",
                "url": "http://www.csw-jets.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.coventry.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-66488",
            "name": "Coventry City Council Legal Services",
            "identifier": {
                "legalName": "Coventry City Council Legal Services"
            },
            "address": {
                "locality": "Covengtry",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-47616",
            "name": "Coventry City Council Legal Services",
            "identifier": {
                "legalName": "Coventry City Council Legal Services"
            },
            "address": {
                "locality": "Coventry",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-340",
        "name": "Coventry City Council"
    },
    "language": "en",
    "description": "Tender has been re-issued and the tender documentation can be accessed at www.csw-jets.co.uk Find A Tender notice: 2022/S 000-035302 for re-issued tender.",
    "awards": [
        {
            "id": "035303-2022-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
        }
    ]
}