D3 Tenders | Advice and Information Services

Notice Information

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Notice Title

Advice and Information Services

Notice Description

The provision of face to face advice and information services relating to debt management, benefits, housing and employment rights.

Lot Information

Lot 1

Welfare, debt, housing and employment advice and information services are essential socio-economic levers for those accessing support. The Highland Council is inviting expressions of interest for the provision of face to face advice and information services relating to debt management, benefits, housing and employment rights. Access to these advice and support services must be available for free to all residents living in the Highland Council area. Face to face services must be provided Monday to Friday, 0900-1700 hrs, across the Highlands. The provider will be required to have offices available to public visitors in Caithness, Sutherland, Ross & Cromarty, Skye & Lochalsh, Lochaber, Inverness, Badenoch & Strathspey and Nairn. Face to face advice will be delivered by appointment, drop-in services and through outreach sessions held in local communities. Providers will also be required to provide representation for clients and preparation and submission of appeals, financial statements, tribunal documentation on clients' behalf. In addition to face to face services, providers will be required to offer online and telephone advice for clients. Additional information: The face to face and office elements of this requirement are on the basis of Monday to Friday, 0900 to 1700. This is a vital component of the requirement.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-038364
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/031932-2022
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: Planning Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 79 - Business services: law, marketing, consulting, recruitment, printing and security
CPV Codes: 79342300 - Customer services

Notice Value(s)

Tender Value: £3,210,000 £1M-£10M
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 11 Nov 20223 years ago
Submission Deadline: Not specified
Future Notice Date: 10 Jan 2023Expired
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: THE HIGHLAND COUNCIL
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: INVERNESS
Postcode: IV3 5NX
Post Town: Inverness
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM2 Highlands and Islands
Small Region (ITL 3): TLM20 Highlands and Islands
Delivery Location: TLM Scotland, TLM6 Highlands and Islands
Local Authority: Highland
Electoral Ward: Inverness West
Westminster Constituency: Inverness, Skye and West Ross-shire

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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