Notice Information
Notice Title
NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event
Notice Description
Surrey Heartlands Integrated Care Board (ICB) invites interested parties with experience and expertise in the delivery of transport, logistics, technology, call centre operations, customer services and other provisions relevant to the delivery of NEPTS who may potentially be interested in this opportunity, to a market engagement event on 1st December 2022, 13.30-15.30pm at Martineau Hall, Dorking Halls, Reigate Rd, Dorking RH4 1SG During this event we aim to: 1. Explain Surrey Heartlands' ambition for NEPTS and convey our aspirations whilst further exploring the associated opportunities and challenges. Delivery of a comprehensive customer led service which is flexible to demand and easy to use by clinical teams and Surrey citizens 2. Gain an understanding from the market about: Reactions and feedback upon the NHSE national NEPTS framework NHS England https://www.england.nhs.uk/urgent-emergency-care/improving-ambulance-services/nepts-review/ Capability and feasibility of delivery of all aspects of the national NEPTS delivery framework expectations and the associated mobilisation and interdependency considerations/factors. Potential organisational delivery configurations and partnerships Contractual and Financial Modelling options Estimated costs of service delivery Ability of providers to respond to potential simultaneous procurement exercises in 2023 The national framework for this service comprises five elements including specialist and non-specialist transport and a Booking & Coordination Centre. The latter will be responsible for support and signposting to people ineligible for the Patient Transport Service as well as the management of financial support and reimbursement schemes. 1. Booking and Coordination * Single point of co-ordination brokerage and booking for NEPTS across an ICS * Co-ordination and booking systems need to be interoperable across different providers 2. Specialist Transport * Vehicles that are designed for the primary purpose of transporting people who require treatment * They will likely be required to register with the Care Quality Commission (CQC) 3. Non-Specialist * Often offer scope for new models of delivery * Not usually required to register with the CQC 4. Dynamic Purchasing System (DPS) / Framework Agreement * For both specialist and non- specialist transport * Ongoing assurance and regular review 5. Financial Support Systems * Considerations for financial support schemes, such as the Healthcare Travel Costs Scheme (HTCS) * Financial support schemes that can support NEPTS To register for this event, please email syheartlandsicb.contractsadmin@nhs.net with your name, organisation, job title and email address by midday Friday 25th November 2022 We look forward to welcoming you to this event where several Surrey Heartlands senior colleagues will be on hand to facilitate discussion and answer questions. An agenda and pre-reading will be issued on registration.
Lot Information
Lot 1
Delivery of transport, logistics, technology, call centre operations, customer services and other provisions relevant to the delivery of NEPTS
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-038452
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/032272-2022
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Dynamic, Framework
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
79600000 - Recruitment services
85100000 - Health services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Nov 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 14 Nov 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SURREY HEARTLANDS INTEGRATED CARE BOARD (ICB)
- Contact Name
- Not specified
- Contact Email
- nhscs.agency@nhs.net
- Contact Phone
- +44 1306646816
Buyer Location
- Locality
- LEATHERHEAD
- Postcode
- KT22 9AE
- Post Town
- Kingston upon Thames
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ26 East Surrey
- Delivery Location
- Not specified
-
- Local Authority
- Mole Valley
- Electoral Ward
- Leatherhead South
- Westminster Constituency
- Epsom and Ewell
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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