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Invitation to Tender for the Cruise Ship Welcome and Information Service

Orkney Islands Council (Harbour Authority)

This public procurement record has 2 releases in its history.

Award

13 Mar 2026 at 14:11

Award Notice
Tender

25 Nov 2022 at 08:43

Tender Notice
Summary of the contracting process

Orkney Islands Council (Harbour Authority) invites tenders for the provision of Cruise Ship Welcome and Information Services, aimed at welcoming passengers and crew of arriving cruise ships. The procurement falls under the tourist information services category and is set in the Orkney Islands, UKM65 region. The contract was awarded to Ship2shoreorkney with a value of £1,107,300 GBP and is currently in the award stage. The procurement process follows an open procedure as per the Public Contracts (Scotland) Regulations 2015. The service will initially last for 36 months, with the possibility of extending for two additional 12-month periods. The process emphasises quality criteria such as service delivery and expertise, and was completed on 1st March 2023.

This tender presents significant opportunities for businesses specialising in tourist services, especially those with experience in handling large volumes of visitors efficiently. Companies with expertise in event management, hospitality, or comprehensive information services would be particularly well-suited to meet the tender requirements. The accessibility of electronic submissions caters well to tech-savvy firms looking to expand their business in the vibrant tourist sector represented by Orkney's cruise traffic. With the potential for contract extensions, businesses can establish long-term relationships with the Orkney Islands Council, enhancing their access to future public procurement opportunities within Scotland.

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Notice Information

Notice Title

Invitation to Tender for the Cruise Ship Welcome and Information Service

Notice Description

Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew.

Lot Information

Lot 1

Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The service is for an initial term of 36 months with options to extend for a further 2 x 12 months.

Renewal: The initial term of the contract is 36 months with 2 x 12 extensions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03883b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023029-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63513000 - Tourist information services

Notice Value(s)

Tender Value
£1,125,000 £1M-£10M
Lots Value
£1,125,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,107,300 £1M-£10M

Notice Dates

Publication Date
13 Mar 20265 months ago
Submission Deadline
5 Jan 2023Expired
Future Notice Date
Not specified
Award Date
1 Mar 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
November 2028

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Orkney Islands Council (Harbour Authority)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KIRKWALL
Postcode
KW15 1NY
Postcode Area
Kirkwall
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM65 Orkney Islands
Local Authority
Orkney Islands
Electoral Ward
Kirkwall East
Westminster Constituency
Orkney and Shetland

Supplier Information

Number of Suppliers
1
Supplier Name

Ship2shoreorkney

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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