Award

Corporate IT Service Management (ITSM)

NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Award

27 Feb 2023 at 14:57

Award

23 Dec 2022 at 15:20

Summary of the contracting process

The NHS Mid and South Essex Integrated Care Board has awarded a contract for Corporate IT Service Management. The contract includes a 12-month term from 1st July 2023 to 30th June 2024, with a possible 12-month extension until 30th June 2025. The contracting authority intends to work with NHS Arden and Greater East Midlands Commissioning Support Unit for service delivery across Mid and South Essex. The procurement method was a limited procedure, with the contracting authority utilising the NHS supply of goods and services.

This contract for Corporate IT Service Management presents an opportunity for suppliers, especially those providing network management software services and data management services, to engage in the healthcare sector. The continuity of service provision and NHS's strategic approach towards ensuring quality and value for money offer a stable environment for businesses aiming to grow within the Health Systems Services Framework. Suppliers capable of delivering within specified timescales and meeting crucial quality criteria are well-suited to compete in this procurement process.

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Notice Title

Corporate IT Service Management (ITSM)

Notice Description

This is a Contract Award notice following publication of a voluntary ex ante transparency notice to provide notice of NHS Mid and South Essex Integrated Care Board ("the ICB") intention to award a 12-month contract term, (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025 for the provision of Corporate IT Service Management across Mid and South Essex.

Lot Information

Lot 1

This is a contract award notice following publication of a voluntary ex ante transparency notice to provide notice of MSE ICB's intention to award a 12-month contract (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025); a maximum contract term of 24-months. It is MSE ICB's intention to award this contract to the existing supplier, NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for the provision of Corporate IT Service Management to Mid and South Essex integrated Care Board. The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale. Nationally NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end. The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new MSE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12+ months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists. MSE ICB have decided that the best solution to ensure that corporate users across Mid and South Essex benefit from Corporate IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver Corporate IT Service Management in accordance with the NHS England Moratorium and the available timescales. As such the ICB propose to award a contract to AGEM CSU for the provision of Corporate IT Service Management, service delivery commencing 1st July 2023-30th June 2024 (with the option to extend by a further 12 months). The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).

Procurement Information

This contract award notice follows a voluntary ex ante transparency notice and is intended to provide notice of MSE ICB's intention to award a 12-month contract (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025); a maximum contract term of 24-months. It is MSE ICB's intention to award this contract to the existing supplier, NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for the provision of Corporate IT Service Management to Mid and South Essex integrated Care Board. The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale. Nationally NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end. The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new MSE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12+ months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists. MSE ICB have decided that the best solution to ensure that corporate users across Mid and South Essex benefit from Corporate IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver Corporate IT Service Management in accordance with the NHS England Moratorium and the available timescales. As such the ICB propose to award a contract to AGEM CSU for the provision of Corporate IT Service Management, service delivery commencing 1st July 2023-30th June 2024 (with the option to extend by a further 12 months). The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03943e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005697-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72322000 - Data management services

72511000 - Network management software services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£938,980 £500K-£1M

Notice Dates

Publication Date
27 Feb 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Sep 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD
Contact Name
Kevin Edwards
Contact Email
kevin.edwards@attain.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BASILDON
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
TLH3 Essex

Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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