Tender

Lorry driver facilities survey roll out

TRANSPORT FOCUS

This public procurement record has 2 releases in its history.

TenderUpdate

03 Feb 2023 at 14:05

Tender

10 Jan 2023 at 16:05

Summary of the contracting process

The buying organization, Transport Focus, located in Manchester, UK, is conducting a procurement process titled "Lorry driver facilities survey roll out" in the services category. The tender aims to establish a quantitative survey of lorry drivers' experiences with roadside facilities on roads managed by National Highways. Key dates include a tender deadline of February 9, 2023, and bid opening on February 9, 2023. The procurement stage is currently active.

This tender presents business growth opportunities for companies specialising in market research services. Small or medium enterprises (SMEs) are encouraged to participate. Suitable businesses would likely have experience in conducting quantitative surveys for the transportation industry. The procurement method is open, allowing for various approaches to the survey methodology. The contract period starts on March 10, 2023, with an optional one-year extension. Businesses interested in enhancing customer experience through data-driven insights could find this tender beneficial for their growth.

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Notice Title

Lorry driver facilities survey roll out

Notice Description

To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers' experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.

Lot Information

Lot 1

To conduct a regular, potentially continuous, event driven quantitative research survey of lorry drivers' experiences, including satisfaction, with using roadside facilities on the roads managed by National Highways (including Motorway Service Areas, Truck Stops and 'A' road services). Lorry driver opinions to be gathered via a self-completion survey, with recruitment taking place at the end of the visit to the facility. Robust data to be produced for individual sites. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=748448733

Options: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation.

Renewal: Optional contract extension of one year to continue the survey in the 2024/25 financial year.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-039651
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003440-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
£330,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20233 years ago
Submission Deadline
9 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Mar 2023 - 31 May 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOCUS
Contact Name
Robert Pain
Contact Email
tenders@transportfocus.org.uk
Contact Phone
+44 3001230835

Buyer Location

Locality
MANCHESTER
Postcode
M1 2WD
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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