Notice Information
Notice Title
Lorry driver facilities survey roll out
Notice Description
To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers' experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.
Lot Information
Lot 1
To conduct a regular, potentially continuous, event driven quantitative research survey of lorry drivers' experiences, including satisfaction, with using roadside facilities on the roads managed by National Highways (including Motorway Service Areas, Truck Stops and 'A' road services). Lorry driver opinions to be gathered via a self-completion survey, with recruitment taking place at the end of the visit to the facility. Robust data to be produced for individual sites. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=748448733
Options: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation.
Renewal: Optional contract extension of one year to continue the survey in the 2024/25 financial year.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-039651
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003440-2023
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £330,000 £100K-£500K
- Lots Value
- £330,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Feb 20233 years ago
- Submission Deadline
- 9 Feb 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 10 Mar 2023 - 31 May 2024 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPORT FOCUS
- Contact Name
- Robert Pain
- Contact Email
- tenders@transportfocus.org.uk
- Contact Phone
- +44 3001230835
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M1 2WD
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Piccadilly
- Westminster Constituency
- Manchester Central
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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