Notice Information
Notice Title
Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)
Notice Description
As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.
Lot Information
Website: UX and Visual Design
Provision of services to provide UX and Visual Design for the Museum of London website. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
Options: The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
Website: Back-end Technical Development and Front-end Design of Website Content Management SystemThis procurement is for a prospective supplier to provide full service in the technical development (Back-end) and design (Front-end) of the Museum of London's Website Content Management System.
Options: The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path SystemThis procurement is for services to provide visual design of Museum of London's ticket purchase path system.
Options: The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
Ticket Purchase Path: Back-end technical development and front-end design servicesThis procurement is for the delivery of design (Front-end) and technical (Back-end) development of the Museum's ticket purchase path system
Options: The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
Customer Relationship Management ConfigurationThis procurement is for services to provide integration and configuration of the Museum's Customer Relationship Management System with the Museum's website and ticket purchase path.
Options: The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0398bb
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/038029-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48445000 - Customer Relation Management software package
72000000 - IT services: consulting, software development, Internet and support
72413000 - World wide web (www) site design services
Notice Value(s)
- Tender Value
- £800,000 £500K-£1M
- Lots Value
- £770,000 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- £459,929 £100K-£500K
Notice Dates
- Publication Date
- 29 Dec 20232 years ago
- Submission Deadline
- 18 Feb 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 May 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active, Unsuccessful
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MUSEUM OF LONDON
- Contact Name
- Not specified
- Contact Email
- procurement@museumoflondon.org.uk
- Contact Phone
- +44 0278145676
Buyer Location
- Locality
- LONDON
- Postcode
- EC2Y 5HN
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- City of London
- Electoral Ward
- Aldersgate
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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