Planning

NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event

SURREY HEARTLANDS INTEGRATED CARE BOARD (ICB)

This public procurement record has 1 release in its history.

Planning

20 Jan 2023 at 15:03

Planning Notice
Summary of the contracting process

The Surrey Heartlands Integrated Care Board (ICB) is planning a tender for the NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event. This procurement falls under the health services classification and aims to engage interested parties with expertise in transport, logistics, technology solutions, call centre operations, and customer services. The procurement stage is currently at the planning phase, with key dates set for engagement sessions on 20th and 23rd February 2023, in Woking, UK.

This tender presents an opportunity for businesses in the services sector, particularly those involved in transport, logistics, technology solutions, and customer services, to engage with the Surrey Heartlands ICB. By participating, businesses can provide feedback on the draft NEPTS service specification and financial model, contributing to the future of non-emergency patient transport services. The procurement process is geared towards fostering innovative solutions and collaborative approaches to meet client and service user needs, potentially leading to long-term partnerships and business growth opportunities.

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Notice Information

Notice Title

NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event

Notice Description

NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Individual provider market engagement sessions In December 2022, Surrey Heartlands Integrated Care Board (ICB) delivered an initial pre-market engagement event whereby interested parties were invited to learn more about our plans for the future of Non-Emergency Patient Transport (NEPTS) and share relevant feedback and information to support next steps. We are now pleased to be in a position to invite further engagement, and would welcome attendance at individual provider level sessions by interested parties with experience and expertise in the delivery of; transport, logistics, technology solutions (such as dynamic route planning, booking and customer SMS text notifications), call centre operations, customer services and other provisions relevant to the delivery of NEPTS, to provide feedback on our draft NEPTS service specification and anticipated financial model. This is an opportunity to engage in an exciting piece of work that seeks to deliver innovative solutions and collaborative ways of working to respond to client and service user needs, creating a sustainable solution for the future. Click on the links below to take up this opportunity and book an individual provider level meeting, in person, with members of the Surrey Heartlands NEPTS procurement team. If you are unable to book a slot this is because it has already been taken. Please try an alternative time. Should you find that all sessions have been booked please email syheartlandsicb.ptstransformation@nhs.net. We will endeavour to arrange an alternative time for you, but this will be a virtual MS Teams meeting. Following registration, early in the week commencing 13th February, you will be sent the draft service specification and some questions for consideration. Thank you in advance for your efforts in reviewing the document and your willingness to discuss it with us. 20th February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/516666081157 * 11am to 12pm o https://www.eventbrite.co.uk/e/519000292847 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519001957827 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519002740167 * 3.30pm to 4.30pm o https://www.eventbrite.co.uk/e/519004465327 23rd February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/519005638837 * 11am to 12pm o https://www.eventbrite.co.uk/e/519007554567 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519008928677 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519010202487 * 3.40pm to 4.30pm o https://www.eventbrite.co.uk/e/519011977797 Please note: No parking is available at this location. There are plentiful public car parks in the local vicinity, the nearest being Victoria Way car park | Woking Borough Council

Lot Information

Lot 1

NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Individual provider market engagement sessions In December 2022, Surrey Heartlands Integrated Care Board (ICB) delivered an initial pre-market engagement event whereby interested parties were invited to learn more about our plans for the future of Non-Emergency Patient Transport (NEPTS) and share relevant feedback and information to support next steps. We are now pleased to be in a position to invite further engagement, and would welcome attendance at individual provider level sessions by interested parties with experience and expertise in the delivery of; transport, logistics, technology solutions (such as dynamic route planning, booking and customer SMS text notifications), call centre operations, customer services and other provisions relevant to the delivery of NEPTS, to provide feedback on our draft NEPTS service specification and anticipated financial model. This is an opportunity to engage in an exciting piece of work that seeks to deliver innovative solutions and collaborative ways of working to respond to client and service user needs, creating a sustainable solution for the future. Click on the links below to take up this opportunity and book an individual provider level meeting, in person, with members of the Surrey Heartlands NEPTS procurement team. If you are unable to book a slot this is because it has already been taken. Please try an alternative time. Should you find that all sessions have been booked please email syheartlandsicb.ptstransformation@nhs.net. We will endeavour to arrange an alternative time for you, but this will be a virtual MS Teams meeting. Following registration, early in the week commencing 13th February, you will be sent the draft service specification and some questions for consideration. Thank you in advance for your efforts in reviewing the document and your willingness to discuss it with us. 20th February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/516666081157 * 11am to 12pm o https://www.eventbrite.co.uk/e/519000292847 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519001957827 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519002740167 * 3.30pm to 4.30pm o https://www.eventbrite.co.uk/e/519004465327 23rd February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/519005638837 * 11am to 12pm o https://www.eventbrite.co.uk/e/519007554567 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519008928677 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519010202487 * 3.40pm to 4.30pm o https://www.eventbrite.co.uk/e/519011977797 Please note: No parking is available at this location. There are plentiful public car parks in the local vicinity, the nearest being Victoria Way car park | Woking Borough Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-039954
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001866-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79600000 - Recruitment services

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20233 years ago
Submission Deadline
Not specified
Future Notice Date
19 Jun 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY HEARTLANDS INTEGRATED CARE BOARD (ICB)
Contact Name
Surrey Heartlands Integrated Care Board (ICB)
Contact Email
nhscs.agency@nhs.net
Contact Phone
+44 1306646816

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 9AE
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified
Local Authority
Mole Valley
Electoral Ward
Leatherhead South
Westminster Constituency
Epsom and Ewell

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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