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Witness Service (2024 - 2028)

Secretary of State for Justice

This public procurement record has 2 releases in its history.

Tender

31 Mar 2023 at 12:43

Tender Notice
Planning

01 Feb 2023 at 12:48

Planning Notice
Summary of the contracting process

The Secretary of State for Justice is inviting suppliers to bid for a contract titled "Witness Service (2024 - 2028)" within the Justice services category. The procurement process is currently active and follows the Light Touch Regime under the Open Procedure. The contract value is £45,100,000 GBP, with a contract period from 2024-04-01 to 2028-03-31. Bidders can submit offers electronically or in writing through Jaggaer. The deadline for submissions is 2023-05-17. This tender aims to provide support services to witnesses attending court or involved in court hearings, offering opportunities for businesses in the legal and administrative services sector.

This procurement process initiated by the Ministry of Justice presents a potential business growth opportunity for companies seeking to provide support services for witnesses in the UK. The planned tender for the "Witness Service (2024-2028)" outlines ambitious goals to enhance the existing model of support, increase the proportion of supported victims and witnesses, and adapt to pandemic-like scenarios. The Ministry aims to award the contract in October 2023, with the launch targeted for 1st April 2024. Interested businesses should express their interest by emailing daren.mills@justice.gov.uk by March 9, 2023. This opportunity is suited for companies experienced in delivering court-related administrative and legal services, aligning with the Ministry's vision to improve support for witnesses in the justice system.

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Notice Information

Notice Title

Witness Service (2024 - 2028)

Notice Description

The Secretary of State for Justice (the "Authority") invites suppliers to bid for a contract to provide support services to witnesses attending court or involved in court hearings including: - Providing information to witnesses about their rights and the process of giving evidence; - Supporting witnesses through the trial process, before, during and after the trial; - Offering outreach support to vulnerable and intimidated witnesses.

Lot Information

Lot 1

The Witness Service is an existing service which is being re-procured. The service operates in all Criminal Courts in England and Wales, delivered by a combination of volunteers and paid staff providing emotional and practical support to prosecution and defence witnesses to enable them to give their best evidence. In the service being re-procured, priority will be given to delivering essential improvements in value-for-money and quality of service, as well as testing ambitious options to future-proof the design of the service based on lessons learned in recent years. The Authority intends to award a contract to a supplier to provide support which is guided by the following principles: - Continue to deliver a service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. - Improve the service at a detailed level, learning lessons from victim policy in recent years. This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. The anticipated quantity or scope is an estimate of the potential value of the contract and does not in any way guarantee any level of expenditure. All values should be considered as indicative only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a1f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009456-2023
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

75230000 - Justice services

75231100 - Law-courts-related administrative services

79140000 - Legal advisory and information services

Notice Value(s)

Tender Value
£45,100,000 £10M-£100M
Lots Value
£45,100,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20233 years ago
Submission Deadline
17 May 2023Expired
Future Notice Date
22 Mar 2023Expired
Award Date
Not specified
Contract Period
1 Apr 2024 - 31 Mar 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Secretary of State for Justice
Additional Buyers

Ministry of Justice

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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