Tender

T22/26_ Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution

ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION

This public procurement record has 1 release in its history.

Tender

10 Feb 2023 at 16:40

Tender Notice
Summary of the contracting process

The Anglia Ruskin University Higher Education Corporation has issued a tender with the title "T22/26_ Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution" in the services category, specifically for software-related services. The procurement stage is currently active, with a closing date for submission on 14th March 2023 and an invitation date for the second stage on 17th April 2023. The location of this opportunity is Chelmsford, United Kingdom.

This tender presents an opportunity for businesses specializing in IT software package services to compete for the contract. The procurement method is selective, following a restricted procedure. The contract period will be for 36 months with the option to extend support and maintenance for additional periods. Interested parties should review the detailed submission terms and wait for further instructions as the process progresses.

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Notice Information

Notice Title

T22/26_ Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution

Notice Description

ARU is seeking to appoint a supplier for the Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution.

Lot Information

Lot 1

ARU is seeking to appoint a supplier for the Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution.ARU currently uses a number of systems to manage its query and service management needs. MS Outlook is also used extensively across ARU by faculties and professional services to manage and track service requests. Typical, users of these systems include both ARU staff and current students. External users have limited or no access to these systems except email.

Options: The support and maintenance contract will be for 36 months from the first go live iteration with the option to extend support and maintenance for a further 1 x 24 months and a further 1 x 12 month periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a4e9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004260-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48517000 - IT software package

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20233 years ago
Submission Deadline
14 Mar 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION
Contact Name
Not specified
Contact Email
procurement@aru.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1SQ
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH East (England)
Local Authority
Chelmsford
Electoral Ward
Marconi
Westminster Constituency
Chelmsford

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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