Award

Support and maintenance of Capita software

EAST HERTFORDSHIRE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

27 Feb 2023 at 15:38

Summary of the contracting process

The East Hertfordshire District Council has completed a procurement process for the "Support and maintenance of Capita software" contract in the services category. The contract involves providing support and maintenance for existing proprietary software used for processing Revenues and benefits. The procurement method used was a limited tender with an award procedure without prior publication of a call for competition. The contract is currently active, and the value of the contract is £1,819,507. The contract was awarded on 17th November 2022 and is being implemented at a location with the postal code SG13 8EQ in the UK.

This tender presents an opportunity for businesses providing software support services to compete for providing support and maintenance services for the Capita software used by the East Hertfordshire District Council. Given the technical requirements and the absence of competition for the services, Capita One- Revenues and Benefits has been selected as the supplier for this contract. This opportunity may be particularly suitable for businesses that specialise in providing software support services and have experience in maintaining complex proprietary software systems.

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Notice Title

Support and maintenance of Capita software

Notice Description

Support and Maintenance of existing proprietary software

Lot Information

Lot 1

Support and Maintenance including bug fixes and security upgrades on existing software used for the processing of Revenues and benefits, and purchase of further integrated modules of that software.

Procurement Information

In this instance the services can only be supplied by Capita as competition is absent for technical reasons. The software used for the provision of the revenues and benefits service is provided by Capita and as such the updates were required to be from Capita for technical reasons and no other provider could provide the updates.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ac86
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005709-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,819,507 £1M-£10M

Notice Dates

Publication Date
27 Feb 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Nov 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST HERTFORDSHIRE DISTRICT COUNCIL
Contact Name
Kirsten Brown
Contact Email
kirsten.brown@stevenage.gov.uk
Contact Phone
+44 1438242775

Buyer Location

Locality
HERTFORD
Postcode
SG13 8EQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA ONE- REVENUES AND BENEFITS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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