Tender

Student Wellbeing Case Management System

UNIVERSITY OF EXETER

This public procurement record has 3 releases in its history.

Tender

03 May 2023 at 14:24

TenderUpdate

18 Apr 2023 at 13:09

Planning

29 Mar 2023 at 18:54

Summary of the contracting process

The University of Exeter is seeking a partner to provide an IT system supporting its Wellbeing Service for students. The procurement process, titled "Student Wellbeing Case Management System", falls under the medical software package category. The contract is for an initial three-year fixed term, with two optional one-year extensions. The buying organisation is University of Exeter, located in Exeter, United Kingdom. The tender is currently in the award stage, with deadlines for submissions and awards set on June 5, 2023. The procurement method is an Open Procedure.

This tender opportunity presents a chance for businesses experienced in providing medical and educational software packages to collaborate with the University of Exeter. Suppliers with proven expertise in similar settings and user groups should consider participating. The University's focus on student well-being highlights a specific niche that well-suited businesses can address. The contract terms include electronic ordering, electronic invoicing, and electronic payment, aligned with modern business practices for efficient service delivery and financial operations.

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Notice Title

Student Wellbeing Case Management System

Notice Description

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups. The selected solution will need to; facilitate the triaging of incoming requests, store case notes, efficiently and securely sharing information, highlighting risks, and providing alerts - all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner. The resultant contract will be for an initial three year fixed term, with two further optional extension periods of twelve months. Where the selected supplier will be required to; implement, host, support / maintain, and manage the lifecycle of the proposed solution to deliver on the university's stated requirements in full.

Lot Information

Lot 1

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. The selected solution will need to facilitate; the triaging of incoming requests, store case notes, the efficient sharing of information with stakeholders, highlighting risks, and providing alerts, ensuring our students receive timely support from our Wellbeing Services. Additional information: Attached as document

Renewal: Optional extension periods as specified. Renewal envisaged on conclusion of maximum contract duration.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b733
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012689-2023
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

48180000 - Medical software package

48190000 - Educational software package

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 May 20232 years ago
Submission Deadline
5 Jun 2023Expired
Future Notice Date
2 May 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
5 years

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EXETER
Contact Name
Simon Denton
Contact Email
s.denton@exeter.ac.uk
Contact Phone
+44 1392723333

Buyer Location

Locality
EXETER
Postcode
EX4 4QH
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
Duryard and St James
Westminster Constituency
Exeter

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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