Planning

Quality and Assurance of Language Services

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Planning

03 Apr 2023 at 08:45

Planning Notice
Summary of the contracting process

The Ministry of Justice (MoJ) is planning a procurement exercise for the delivery of Language Services, focusing on Quality and Assurance of all language services. The scope includes providing independent assurance of interpreting quality across various services through assessments and investigating quality-related complaints. This opportunity aims to assure language services from suppliers, support professional development, and address complaints. The tender is at the planning stage, with a future notice date set for 1st November 2023. The MoJ is located in London, United Kingdom, and the main procurement category is services in the system quality assurance assessment and review services industry.

This tender by the Ministry of Justice can create business opportunities for companies offering language services, quality assurance, and related consulting services. Businesses specialising in system quality assurance planning, auditing, and performance review services may find this tender particularly suited to their expertise. Interested parties can engage with the MoJ through their Sourcing Portal to express interest and explore market opportunities. This procurement process presents a chance for companies to collaborate with a central authority and provide essential language services in the public sector, contributing to their business growth and diversification.

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Notice Information

Notice Title

Quality and Assurance of Language Services

Notice Description

The Ministry of Justice (MoJ) intends to run a procurement exercise for the delivery of Language Services. The scope of services includes Quality and Assurance of all language services on behalf of the MoJ. This would include providing independent assurance to the MoJ of the quality of interpreting across all services (face to face, telephone, video and Visual & Tactile communication) through conducting assessments of Language Professionals and investigating quality related complaints. Assurance of the language services provided by the Language Service Suppliers including all complaints, On-boarding of Language Professionals, and supporting professional development of Language Professionals.

Lot Information

Lot 1

The MoJ is developing its commercial strategy for the provision of language services and is interested in understanding the market's capacity and capability to bid for, and provide, these services. The purpose of this notice is to enable suppliers to express interest and register with us to receive further information on an upcoming event likely to be held on the 12th of April. We'd like to take this opportunity to discuss and understand the different possible approaches to meet our requirements for an independent and transparent Quality and Assurance contract. We would also like to explore how we could use a risk-based approach to effectively assure our services and understand what is available in the market and minimum standards. It would also be helpful to understand any potential opportunities and any challenges you foresee to the approach we are considering. Interested parties are required to complete the following actions: 1) Register an account through the MoJ Sourcing Portal at https://ministryofjusticecommercial.bravosolution.co.uk 2) Navigate to the left side menu and click on 'PQQs Open to All Suppliers' > find and click on 'PQQ_323 - Language Services (Market Engagement Only)' - for the avoidance of doubt this is not an actual PQQ just a space on our sourcing system to coordinate market engagement activities. There are no mandatory actions to take. 3) You can express an interest by clicking 'Express interest'.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b80c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009591-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72224200 - System quality assurance planning services

72225000 - System quality assurance assessment and review services

79212000 - Auditing services

79313000 - Performance review services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20232 years ago
Submission Deadline
Not specified
Future Notice Date
1 Nov 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Not specified
Contact Email
elise.ballantyne@justice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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