Notice Information
Notice Title
DHSC Email Marketing System Re-Procurement Market Engagement
Notice Description
The Department of Health and Social Care (DHSC) requires an email marketing platform that will be used across the organisation to deliver customised, accessible, and interactive email marketing. This platform should enable internal and external stakeholders to engage with e-marketing communications delivered by the tool.
Lot Information
Lot 1
The route to market has yet to be determined and is dependant from the findings of this market engagement. Additional information: We are looking for a system that offers:
- straight forward user interface to allow colleagues across the department to create bespoke, accessible e-communications
- segmented campaign lists to ensure we are always GDPR compliant
- user designated logins that have multi-factor authentication
- UK-based hosting in the cloud (however EU-hosting would be considered) that is fully DPA compliant
- the ability to authenticate and verify our domain(s)
- the ability to gain real-time metrics and reporting upon request
- great customer support that can answer our questions and provide technical support responsively
DHSC currently has circa 10 monthly campaigns which have a combined total of 200,000 to 250,000 sent emails. Audiences include internal stakeholders as well as external stakeholders where DHSC needs to communicate policy or governance changes, alongside general communication to staff across the department. The email marketing tool needs to flex according to the department's objectives and monthly workload.
Running this information gaining exercise will allow us to better understand the email marketing platforms currently available on the market.
DHSC would like to better understand the range of tools and functionality on offer from email marketing systems and how they can be used to deliver optimised and accessible e-communications.
An RFI document can be found at the link below:
https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000001RW3A/7AzHm71FXxzlqc_UDZyZ1lwcOR76KF0SyFQyAjQnAMc
Please provide responses by Friday 02 June 2023.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03c665
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/012827-2023
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48481000 - Sales or marketing software package
48811000 - E-mail system
79340000 - Advertising and marketing services
Notice Value(s)
- Tender Value
- £120,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 May 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 3 May 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT OF HEALTH AND SOCIAL CARE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 0EU
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI32 Westminster
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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