Tender

Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution

BELIEVE HOUSING LTD

This public procurement record has 1 release in its history.

Tender

15 May 2023 at 11:17

Summary of the contracting process

The procurement process led by Believe Housing Ltd involves the supply of a Cloud Teams Telephony and Integrated Contact Centre Solution under the main procurement category of services. The contract period is from January 1, 2025, to December 31, 2028, with an option to extend for up to 2 years on 1 occasion. The submission deadline for this tender is June 22, 2023. The procurement method is an open procedure covered by the Government Procurement Agreement. The buying organization is located at Spectrum 4, Spectrum Business Park, Seaham, United Kingdom.

This tender presents an opportunity for businesses offering telephone switchboard services and repair and maintenance services of line telephony equipment to compete. Interested businesses should take note of the submission details available at https://in-tendhost.co.uk/believehousing/aspx/Home. The tender is relevant to companies operating in the UK market seeking to provide cloud-based telephony and contact centre solutions. The overall goal is to fulfil the communication needs of Believe Housing Ltd and enhance their service provision capabilities.

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Notice Title

Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution

Notice Description

Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution

Lot Information

Lot 1

Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution

Renewal: Option to extend for up to 2 years on 1 occasion

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03c8b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013751-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

64 - Postal and telecommunications services


CPV Codes

50334100 - Repair and maintenance services of line telephony equipment

64214200 - Telephone switchboard services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20232 years ago
Submission Deadline
22 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2025 - 31 Dec 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BELIEVE HOUSING LTD
Contact Name
Not specified
Contact Email
christopher.jones@believehousing.co.uk
Contact Phone
Not specified

Buyer Location

Locality
SEAHAM
Postcode
SR7 7TT
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham

Local Authority
County Durham
Electoral Ward
Dawdon
Westminster Constituency
Easington

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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