Award

Academic Feedback Support for students

UNIVERSITY OF EXETER

This public procurement record has 2 releases in its history.

Award

22 Aug 2023 at 10:51

Award

17 May 2023 at 10:09

Summary of the contracting process

The University of Exeter has completed a public procurement process for the provision of Academic Feedback Support for students. The procurement falls under the services main procurement category, with the tender title being 'Academic Feedback Support for students'. The procurement method used was a limited award procedure without prior publication of a call for competition. The University has awarded the contract to Studiosity for the provision of high-quality feedback and support to students, particularly benefiting international students and those from low-participation backgrounds. The contract was signed on 21st July 2023.

This tender for Academic Feedback Support for students offers opportunities for businesses in the services industry, especially those focused on higher education services. The University of Exeter, as the buying organisation, aims to renew the contract to maintain the quality and continuity of student support services. Businesses offering services related to student support, language coaching, and educational technology solutions could be well-suited to compete in this tender. The awarded supplier, Studiosity, has expertise in providing rapid feedback and live-chat functionality to enhance student learning experiences.

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Notice Title

Academic Feedback Support for students

Notice Description

Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.

Lot Information

Lot 1

Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.

Procurement Information

The current system is a vital component that has been well embedded within the University's portfolio of Student support and we wish to renew the contract purely for the type and level of service required and for continuity purposes.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03c966
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024610-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80300000 - Higher education services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,451,250 £1M-£10M

Notice Dates

Publication Date
22 Aug 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EXETER
Contact Name
Leah Jones
Contact Email
procurement@exeter.ac.uk
Contact Phone
+44 1392723757

Buyer Location

Locality
EXETER
Postcode
EX4 4QH
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon

Local Authority
Exeter
Electoral Ward
Duryard and St James
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

STUDIOSITY

Open Contracting Data Standard (OCDS)

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