Notice Information
Notice Title
Academic Feedback Support for students
Notice Description
Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.
Lot Information
Lot 1
Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.
Procurement Information
The current system is a vital component that has been well embedded within the University's portfolio of Student support and we wish to renew the contract purely for the type and level of service required and for continuity purposes.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03c966
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/024610-2023
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80300000 - Higher education services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £1,451,250 £1M-£10M
Notice Dates
- Publication Date
- 22 Aug 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 27 Mar 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF EXETER
- Contact Name
- Leah Jones
- Contact Email
- procurement@exeter.ac.uk
- Contact Phone
- +44 1392723757
Buyer Location
- Locality
- EXETER
- Postcode
- EX4 4QH
- Post Town
- Exeter
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK43 Devon CC
- Delivery Location
- TLK4 Devon
-
- Local Authority
- Exeter
- Electoral Ward
- Duryard and St James
- Westminster Constituency
- Exeter
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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