Award

International Student Conversion including Admissions Support

UNIVERSITY OF ULSTER

This public procurement record has 2 releases in its history.

Award

16 Aug 2023 at 10:52

Tender

22 May 2023 at 15:55

Summary of the contracting process

The University of Ulster recently completed the tender process for a contract titled "International Student Conversion including Admissions Support" in the services category. The procurement stage was cancelled, and the contract was awarded to Uni-Quest Ltd. The buying organisation, University of Ulster, based in Coleraine, United Kingdom, aimed to establish a contract for conversion services for international students. The anticipated contract commencement date is 1 August 2023.

This tender offers opportunities for businesses in business development consultancy, office-support services, and call centre industries. Companies proficient in Methodology for Implementation, Service Delivery, Management and Reporting, Offer Conversion, Admissions Support, and Social Value are well-suited to compete. The University of Ulster conducted an open procedure for this procurement. The estimated total contract value is GBP 900,000, and the contract includes options for extension up to 24 months.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

International Student Conversion including Admissions Support

Notice Description

International Student Conversion including Admissions Support

Lot Information

Lot 1

The University is seeking to establish a contract with a Contractor for the provision of conversion services including admission support and processing for prospective international students at both undergraduate and postgraduate levels. The Contractor shall engage with and support prospective students, applicants and offer holders via targeted, personalised communications to optimise conversion at each stage of the potential student's application journey. Additional information: The estimated total value stated above in Section II.1.7 includes the initial 2-year contract period and the option to extend the contract for any periods up to and including 24 months.

Options: The contract will be for two (2) years initially, with an option to extend for any periods up to and including twenty-four (24) months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ce66
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024013-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

79411100 - Business development consultancy services

79500000 - Office-support services

79512000 - Call centre

80300000 - Higher education services

Notice Value(s)

Tender Value
Not specified
Lots Value
£900,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£900,000 £500K-£1M

Notice Dates

Publication Date
16 Aug 20232 years ago
Submission Deadline
21 Jun 2023Expired
Future Notice Date
Not specified
Award Date
31 Jul 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF ULSTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLERAINE
Postcode
BT52 1SA
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0C Causeway Coast and Glens
Delivery Location
TLN Northern Ireland

Local Authority
Causeway Coast and Glens
Electoral Ward
University
Westminster Constituency
East Londonderry

Supplier Information

Number of Suppliers
1
Supplier Name

UNI-QUEST

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03ce66-2023-08-16T11:52:52+01:00",
    "date": "2023-08-16T11:52:52+01:00",
    "ocid": "ocds-h6vhtk-03ce66",
    "initiationType": "tender",
    "tender": {
        "id": "project_27572",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "International Student Conversion including Admissions Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "80300000",
            "description": "Higher education services"
        },
        "mainProcurementCategory": "services",
        "description": "International Student Conversion including Admissions Support",
        "lots": [
            {
                "id": "1",
                "description": "The University is seeking to establish a contract with a Contractor for the provision of conversion services including admission support and processing for prospective international students at both undergraduate and postgraduate levels. The Contractor shall engage with and support prospective students, applicants and offer holders via targeted, personalised communications to optimise conversion at each stage of the potential student's application journey. Additional information: The estimated total value stated above in Section II.1.7 includes the initial 2-year contract period and the option to extend the contract for any periods up to and including 24 months.",
                "value": {
                    "amount": 900000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "The contract will be for two (2) years initially, with an option to extend for any periods up to and including twenty-four (24) months."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Methodology for Implementation and Service Delivery",
                            "type": "quality",
                            "description": "21"
                        },
                        {
                            "name": "Management and Reporting",
                            "type": "quality",
                            "description": "8.4"
                        },
                        {
                            "name": "Contract Management",
                            "type": "quality",
                            "description": "8.4"
                        },
                        {
                            "name": "Offer Conversion",
                            "type": "quality",
                            "description": "14"
                        },
                        {
                            "name": "Admissions Support and Processing",
                            "type": "quality",
                            "description": "14"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "4.2"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79500000",
                        "description": "Office-support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    },
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://e-sourcingni.bravosolution.co.uk/web/login.shtml",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As stated in the procurement documents.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-06-21T15:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 270
            }
        },
        "awardPeriod": {
            "startDate": "2023-06-21T15:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-06-21T15:00:00+01:00"
        },
        "hasRecurrence": false,
        "reviewDetails": "The University incorporated a minimum 10 calendar days standstill period at the point information on award of the contract was communicated to all tenderers. The standstill period provided time for unsuccessful tenderers to challenge the award decision before the contract was entered into. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland)."
    },
    "parties": [
        {
            "id": "GB-FTS-1400",
            "name": "University of Ulster",
            "identifier": {
                "legalName": "University of Ulster",
                "id": "NIC100166"
            },
            "address": {
                "streetAddress": "Block X Room X031, Cromore Road",
                "locality": "Coleraine",
                "region": "UKN",
                "postalCode": "BT52 1SA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2870123132",
                "email": "cs.houston@ulster.ac.uk",
                "url": "https://e-sourcingni.bravosolution.co.uk/web/login.shtml"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.ulster.ac.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "09",
                        "description": "Education"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1401",
            "name": "High Court of Justice in Northern Ireland",
            "identifier": {
                "legalName": "High Court of Justice in Northern Ireland"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, Chichester Street",
                "locality": "Belfast",
                "postalCode": "BT1 3JY",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-90324",
            "name": "Uni-Quest Ltd",
            "identifier": {
                "legalName": "Uni-Quest Ltd"
            },
            "address": {
                "streetAddress": "77 Sidney Street",
                "locality": "Sheffield",
                "region": "UK",
                "postalCode": "S1 4RG",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-1400",
        "name": "University of Ulster"
    },
    "language": "en",
    "description": "It is anticipated the contract will commence on 1 August 2023.",
    "awards": [
        {
            "id": "024013-2023-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-90324",
                    "name": "Uni-Quest Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "024013-2023-1",
            "awardID": "024013-2023-1",
            "status": "active",
            "value": {
                "amount": 900000,
                "currency": "GBP"
            },
            "dateSigned": "2023-08-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 2
            }
        ]
    }
}