Award

Tower Bridge Ticketing System

CITY OF LONDON CORPORATION

This public procurement record has 2 releases in its history.

Award

16 Nov 2023 at 09:56

Tender

02 Jun 2023 at 07:50

Summary of the contracting process

The City of London Corporation has completed the procurement process for the Tower Bridge Ticketing System. The contract, with an estimated value of £345,000 for 5 years, was awarded to Ventrata Ltd. The Tower Bridge Ticketing System contract covers the provision of services including ticket sales, group tours, school bookings, and API integration with travel trade providers. The procurement method was an open procedure, and the contract will commence on 1st March 2024.

This tender for the Tower Bridge Ticketing System presents an opportunity for businesses specialising in point of sale software packages, software packages, and information systems. Companies capable of providing comprehensive ticketing solutions, visitor communication services, and API integrations will be well-suited to compete in this procurement process. The contract value and the multi-year duration create a stable revenue opportunity for successful suppliers.

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Notice Title

Tower Bridge Ticketing System

Notice Description

The City of London Corporation (the City) contract award for the provision of the Tower Bridge Ticketing System contract.

Lot Information

Lot 1

(nature and quantity of works, supplies or services or indication of needs and requirements) The City of London Corporation (the City) invited Tenders for the provision of the Tower Bridge Ticketing System. Tower Bridge is a popular ticketed tourist attraction, welcoming around 800,000 visitors a year. Visitors purchase entry tickets in advance or at the ticket office on the day of their visit. Ticketing income is around PS4m per year. A new ticketing system is required which can manage. * Ticket sales (online and on site). Self-guided visits, tours and special events * Group tours * School bookings * Communicating with visitors * Reporting * API integration with travel trade providers The requirements of the Tower Bridge Ticketing System are detailed in (Appendix A)" which relating to this ITT. It contains a summary of the most common needs, desired features, and requests of each area of the attraction, along with space for your responses. The selected vendor will be capable of providing all the services and any additional services listed in the Technical Requirements (Appendix A). The scope of services should include all software, hardware, and services required to support the implementation (including training and user manuals), data migration, support, and ongoing development. The duration of the contract is 5 years and will commence on the 1st March 2024, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 years. The maximum length of the contract is therefore 7 years. The estimated value of the contract for 5 years is PS345,000.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03d324
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033874-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48110000 - Point of sale (POS) software package

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£329,229 £100K-£500K

Notice Dates

Publication Date
16 Nov 20232 years ago
Submission Deadline
3 Jul 2023Expired
Future Notice Date
Not specified
Award Date
31 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CITY OF LONDON CORPORATION
Contact Name
Robert.Pine@cityoflondon.gov.uk
Contact Email
robert.pine@cityoflondon.gov.uk
Contact Phone
+44 2076063030

Buyer Location

Locality
LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

VENTRATA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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