Notice Information
Notice Title
RBKC Out of Hours Call Centre Service
Notice Description
The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified contractors for the provision of an out of hours call handling service. The delivery of the contract is anticipated to begin on or around Tuesday 22nd August 2023.
Lot Information
Lot 1
A Service Contract will be awarded to one contractor. The contract will be established for an initial duration of 36 months, with the option to extend for up to 24 further months at RBKC's discretion.
Renewal: 24 months
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03d534
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/016471-2023
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £814,200 £500K-£1M
- Lots Value
- £814,200 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Jun 20232 years ago
- Submission Deadline
- 10 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE ROYAL BOROUGH OF KENSINGTON & CHELSEA
- Contact Name
- Lauren Wheatcroft
- Contact Email
- procurement@rbkc.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- W8 7NX
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI33 Kensington & Chelsea and Hammersmith & Fulham
- Delivery Location
- Not specified
-
- Local Authority
- Kensington and Chelsea
- Electoral Ward
- Campden
- Westminster Constituency
- Kensington and Bayswater
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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