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Avaya Telephony Support and Maintenance Provision

Isle of Wight Council

This public procurement record has 2 releases in its history.

Award

05 Jul 2023 at 07:25

Award Notice
Award

22 Jun 2023 at 13:22

Award Notice
Summary of the contracting process

The Isle of Wight Council has completed the procurement process for the provision of Avaya Telephony Support and Maintenance services. This contract falls under the services category, with the buying organisation being Isle of Wight Council. The procurement method used was a limited procedure without prior publication of a call for competition. The tender title is "Avaya Telephony Support and Maintenance Provision". The contracting process took place in Newport, United Kingdom, with key dates including the end of a 10-day standstill period on 03 July 2023.

This tender offers growth opportunities for businesses in the system and support services industry. Businesses suited to compete are those providing technical support and maintenance services for telephony systems. Maintel Europe Limited has been awarded the contract, providing a significant opportunity for business expansion in this particular sector. The procurement process has progressed to the award stage, with the contract signed on 22 June 2023, emphasising the successful partnership between Maintel Europe Limited and the Isle of Wight Council.

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Notice Information

Notice Title

Avaya Telephony Support and Maintenance Provision

Notice Description

Isle of Wight Council telephony system (Avaya) requires continuation of the support and maintenance (Avaya subscription and remote access solution) to be in place whilst the procurement of the new telephony system/solution is carried out.

Lot Information

Lot 1

Isle of Wight Council telephony system (Avaya) requires continuation of the support and maintenance (Avaya subscription and remote access solution) to be in place whilst the procurement of the new telephony system/solution is carried out. A VEAT notice was published on 22 June 2023 (Notice reference: 2023/S 000-017794). This was followed by a 10-day standstill period which ended at midnight on 03 July 2023.

Procurement Information

The Council is extending the existing contract for the support and maintenance of its telephony system (Avaya) with its existing contractor as permitted under Regulation 72 (1) (b) of the Public Contracts Regulations 2015. This is while the intended re-procurement of the telephony system is carried out. The original contract notice can be found via Contract Finder reference IOW001-DN476151-89756771. The extension value constitutes less than 50% of the original contract value and the Council intends to begin the re-procurement of the telephony system as a whole shortly. The Council observed a 10-day standstill period which ended at midnight on 03rd July 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03dbaa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019084-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£63,807 Under £100K

Notice Dates

Publication Date
5 Jul 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jun 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Isle of Wight Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ34 Isle of Wight
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

Maintel Europe Limited

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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