Award

PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

UNIVERSITY OF GLASGOW

This public procurement record has 2 releases in its history.

Award

03 Jan 2024 at 15:20

Tender

22 Jun 2023 at 15:59

Summary of the contracting process

The University of Glasgow has awarded a contract for the provision of teams telephony and contact centre services to GCI Network Solutions. The contract, with a value of £955,800, was signed on 23rd October 2023. The procurement process was open, with a focus on IT services in the consulting, software development, Internet, and support category. The contract was awarded following quality and price criteria evaluation. The location of the contract services is in Glasgow, UKM82.

This tender represents an opportunity for businesses providing IT services to compete in a procurement process with the University of Glasgow. Companies specialising in organisational capability, methodology & approach, project planning, and pricing may find this tender suitable for their offerings. The contract period is for 1800 days, with possible renewals up to 3 years. The tender aims to support the migration to Microsoft Teams Voice, offering opportunities for suppliers to engage in design, installation, and support services. Community benefits are emphasised, including employment and training opportunities, subcontracting for SMEs, and diversity initiatives.

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Notice Title

PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Notice Description

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Lot Information

Lot 1

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Renewal: Period of 3 years with the option to extend for 2 periods of 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03dbc5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000142-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£955,800 £500K-£1M

Notice Dates

Publication Date
3 Jan 20242 years ago
Submission Deadline
24 Jul 2023Expired
Future Notice Date
Not specified
Award Date
22 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF GLASGOW
Contact Name
Stephen Otiende
Contact Email
stephen.otiende@glasgow.ac.uk
Contact Phone
+44 1413304012

Buyer Location

Locality
GLASGOW
Postcode
G12 8QQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Hillhead
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

GCI NETWORK SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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