Tender

Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS)

ENERGIA GROUP

This public procurement record has 2 releases in its history.

TenderUpdate

23 Jun 2023 at 14:30

Tender

23 Jun 2023 at 08:42

Summary of the contracting process

The Energia Group, based in Belfast, United Kingdom, has initiated a tender process for the delivery of software solutions and support services to replace their existing customer apps. The title of the project is "Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS)". This procurement falls under the services category with a focus on custom software development services. The project involves collaborating closely with Energia Group to meet the requirements of their 'Digital Engine' programme. The tender deadline for submission is 24th July 2023 with an estimated total value ranging from £8,000,000 depending on optional extension periods.

This tender issued by Energia Group presents an opportunity for businesses specializing in custom software development services to compete for a lucrative contract. Companies offering software solutions, implementation services, and support services, particularly in the mobile application development sector, would be well-suited to bid for this project. The procurement method for this opportunity is a selective negotiated procedure with a prior call for competition, aiming to engage with qualified suppliers. The successful bidder will also engage in providing support and change services for the developed customer apps for a period of three years, with potential extension periods available.

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Notice Title

Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS)

Notice Description

The Project Information Memorandum (PIM) has been prepared by Energia Group as a briefing note for potential bidders interested in delivering software solutions, implementation services and support services required to replace the following Energia Group Customer Apps (Android and iOS); Energy Online - Power NI; Energy Online - Energia; and Power NI Keypad+. Energia has established a 'Digital Engine', as an internal programme for the delivery of these mobile applications and will work closely with the chosen Supplier from this procurement to supply software solutions, implementation services and support services as part of that programme. The chosen Supplier must be flexible in the provision of the software solutions, implementation services and support services and be willing to cooperate fully with the Energia Group and other relevant parties involved in the Digital Engine to ensure the successful delivery of the project in line with the overall requirements.

Lot Information

Lot 1

The Energia Group is seeking to replace the existing 'web wrapped' Power NI and Energia apps with new modern mobile apps for iOS and Android leveraging the Microsoft Azure platform to deliver the mobile apps API back end. These new apps shall maintain all existing functionality and seek to make functional improvements and enhancements. The scope of this procurement is to deliver the following services: * Development of a Power NI mobile Customer App, that incorporates existing Keypad+ app functionality and be available for download by both iOS and Android users on the App and Google Play Stores; * Development of an Energia mobile Customer App that will be available for download by both iOS and Android users on the App and Google Play Stores; * Implementation of Azure DevOps Pipelines for applications code build, deployment and distribution to the Apple and Google Play stores; * Implementation of a test automation pack to quality assure the above Customer Apps; * Integration with Customer Identity & Access Management including, but not limited to, sign up, sign in, forgot password and forgot username; and * Level 2 and Level 3 Support and Change services for the above Customer Apps for three years (with two optional extension periods of twelve months to be exercised at Energia Group's discretion). The catalogue of back end APIs to serve data to the Customer Apps is being delivered by Energia via their Digital Engine. Additional information: The budget is estimated to be between PS3,000,000 and PS6,000,000 depending on if the optional extension periods are availed of.

Renewal: There are two optional extension periods of twelve months to be exercised at Energia Group's discretion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03dbe0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017989-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72230000 - Custom software development services

72254100 - Systems testing services

72261000 - Software support services

72262000 - Software development services

72263000 - Software implementation services

72265000 - Software configuration services

72266000 - Software consultancy services

Notice Value(s)

Tender Value
£6,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jun 20232 years ago
Submission Deadline
24 Jul 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ENERGIA GROUP
Contact Name
Debbie Bolton
Contact Email
procurement@energiagroup.com
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT9 5NF
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN0 Northern Ireland

Local Authority
Belfast
Electoral Ward
Upper Malone
Westminster Constituency
Belfast South and Mid Down

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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