Award

CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?

SCOTTISH GOVERNMENT

This public procurement record has 2 releases in its history.

Award

23 Jul 2024 at 10:44

Tender

23 Jun 2023 at 11:15

Summary of the contracting process

The Scottish Government has issued an open procurement tender titled "CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?" The tender falls under the services category, specifically IT services such as consulting, software development, Internet, and support (CPV 72000000). The procurement method is an open procedure. Located in the UKM region, this project aims to develop and standardise identity verification across the Scottish public sector using existing relationships. This initiative is a part of CivTech's mission to drive innovation in public sector services, aiming to improve access while respecting dignity and human rights. Key dates include a tender period ending on 22nd August 2023 and the procurement process closing on the same date.

This tender offers substantial opportunities for businesses specialising in IT services, particularly those focusing on innovative identity verification solutions. Companies that can leverage technology to enhance public sector service accessibility are well-suited to compete. The procurement encourages participation from smaller, innovative businesses due to the Scottish Government's commitment to include such enterprises in their tech spend. Successful applicants can build a marketable product and gain substantial business growth by solving these broadly applicable challenges, enhancing their potential for future government contracts and global market reach.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?

Notice Description

Identity verification is fragmented, with diverse practices across the Scottish public sector. ScotAccount aims to standardise this, combining biometric checks and knowledge-based verification to establish identities in line with GPG 45. We know that people without recognised ID documents and limited interactions with public and private services face difficulties in verifying their identity, which means they can encounter issues around accessing online services. We wish to develop identity verification that uses vouching, so that trusted relationships can help confirm someone's identity. While not fully developed digitally, vouching leverages existing relationships and has the potential to improve access to government services. A solution will need to respect dignity and human rights, information rights, using cultural, community and place-based relationships. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships

Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships

Renewal: As required to complete the work

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03dc05
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022806-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
£650,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£600,000 £500K-£1M

Notice Dates

Publication Date
23 Jul 20241 years ago
Submission Deadline
22 Aug 2023Expired
Future Notice Date
Not specified
Award Date
19 Jun 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

INTERROBANG

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03dc05-2024-07-23T11:44:01+01:00",
    "date": "2024-07-23T11:44:01+01:00",
    "ocid": "ocds-h6vhtk-03dc05",
    "description": "(SC Ref:773171)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-03dc05",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Identity verification is fragmented, with diverse practices across the Scottish public sector. ScotAccount aims to standardise this, combining biometric checks and knowledge-based verification to establish identities in line with GPG 45. We know that people without recognised ID documents and limited interactions with public and private services face difficulties in verifying their identity, which means they can encounter issues around accessing online services. We wish to develop identity verification that uses vouching, so that trusted relationships can help confirm someone's identity. While not fully developed digitally, vouching leverages existing relationships and has the potential to improve access to government services. A solution will need to respect dignity and human rights, information rights, using cultural, community and place-based relationships. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships",
        "value": {
            "amount": 650000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships",
                "value": {
                    "amount": 650000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "As required to complete the work"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-08-22T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2023-08-22T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-08-22T12:00:00+01:00"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-FTS-10601",
            "name": "Scottish Government",
            "identifier": {
                "legalName": "Scottish Government"
            },
            "address": {
                "streetAddress": "4 Atlantic Quay, 70 York St",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 8EA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Leigh Syme",
                "email": "leigh.syme@gov.scot",
                "url": "https://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.scotland.gov.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "MINISTRY",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-6246",
            "name": "Edinburgh Sheriff Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court"
            },
            "address": {
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-119231",
            "name": "Interrobang",
            "identifier": {
                "legalName": "Interrobang"
            },
            "address": {
                "streetAddress": "18 River Park Gardens",
                "locality": "London",
                "region": "UKI61",
                "postalCode": "BR20BQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7507069931"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-10601",
        "name": "Scottish Government"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000736100"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "022806-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-119231",
                    "name": "Interrobang"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "022806-2024-1",
            "awardID": "022806-2024-1",
            "status": "active",
            "value": {
                "amount": 600000,
                "currency": "GBP"
            },
            "dateSigned": "2024-06-20T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 13
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 13
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 13
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 13
            }
        ]
    }
}