Award

Contract for the Provision of an Income Management System for Hertfordshire County Council

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

23 Jun 2023 at 15:21

Summary of the contracting process

The Hertfordshire County Council has awarded a contract for the Provision of an Income Management System. The contract involves the integration of various software applications for payment services across the organisation, ensuring PCI compliance and fraud protection. The tender was conducted through a limited procurement method, without prior publication, due to the absence of competition for technical reasons. The contract is valued at £235,000 and was signed on March 30, 2023.

This tender opportunity by Hertfordshire County Council opens doors for businesses providing Income Management System solutions. Companies specializing in Point of Sale (POS) software packages and payment solutions could compete for this contract. The contract offers a chance for business growth by catering to the specific technical requirements of the Council, providing a secure and compliant income management system solution. Interested businesses should consider the unique technical integration needs and the £235,000 contract value to tailor their proposals effectively.

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Notice Title

Contract for the Provision of an Income Management System for Hertfordshire County Council

Notice Description

This is an Award Notice for the Provision of an Income Management System. Civica have provided an income management system that is used by Hertfordshire County Council (HCC) since 2016. This contract has been held by HCC's provider of a Shared Managed Service (SMS). The SMS contract ended on 31st March 2023, and as such the Council needed to maintain this income management system for the reasons stated in IV.1.1.

Lot Information

Lot 1

The Income Management System integrates with 15 third party software applications for the payment of services across the organisation. This enables the service departments to use software that provides the business with their requirements together with a payment solution that adheres to payment card industry data security standards; thus providing PCI compliance and protecting the organisation and its customers against fraud. Please see section IV for further details

Procurement Information

Hertfordshire County Council (HCC) is relying on Regulation 32(2)(b)(ii) of the Public Contract Regulations 2015 in making this award without prior publication. Regulation 32(2)(b)(ii) permits such an award where competition is absent for technical reasons. The contract between HCC's SMS provider and Civica is for the sole benefit of HCC which continues until 2025. That contract permitted HCC to take a novation to receive the benefit of the services. The services provided are the subject of a high level technical integration into HCC's systems that spread across the work of HCC as a whole. Following the end of the SMS contract, an alternative arrangement had to be put in place. Based on the economic and technical needs of HCC there is not a reasonable alternative to the services received from Civica. Market analysis has been undertaken which shows that no reasonable alternative exists to the contract already in place. HCC intends for a procurement exercise to be undertaken prior to the expiry of the contract in 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03dc2f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018003-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48110000 - Point of sale (POS) software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£235,000 £100K-£500K

Notice Dates

Publication Date
23 Jun 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
strategic.procurement@hertfordshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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