Award

Salesforce Licencing

HYDE HOUSING ASSOCIATION LTD

This public procurement record has 1 release in its history.

Award

19 Jul 2023 at 16:51

Summary of the contracting process

The Hyde Housing Association Ltd has recently completed the procurement process for the early renewal of Salesforce Licencing. The contract, valued up to £2.5 million over 3 years, was awarded to SALESFORCE UK LTD. The procurement method was a limited procedure without prior publication of a call for competition. The contracting authority believes that competition was limited due to technical reasons. The procurement was for Customer Relation Management software packages, with the main procurement category being goods.

This tender presents opportunities for businesses involved in providing CRM software packages, specifically in the Customer Relation Management industry. Companies offering CRM solutions and services, especially those experienced in working with Salesforce products, would be well-suited to compete for contracts like this. The Hyde Housing Association Ltd, the contracting authority, located in London, UK, aims to achieve cost savings through this procurement process by re-negotiating existing contracts to meet current requirements and future needs.

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Notice Title

Salesforce Licencing

Notice Description

Early renewal of Salesforce licencing contract.

Lot Information

Lot 1

Procurement of Salesforce CRM licences. This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth. Although Salesforce use re-sellers for their licencing, a quoting exercise has determined that the best value for money route is via Salesforce directly. The estimated value of the contract will be up to PS2.5million over 3 years based on current expected licence volumes although these could change.

Procurement Information

This is a re-negotiation of an existing contract to incorporate a more appropriate licencing structure that satisfies current requirements and future proofs potential additional requirements during the term of the contract. By doing this the Contracting Authority will realise significant cost savings that would otherwise not be available via the existing contract. As the end date of the original contract remains unchanged, the Contracting Authority considers the new contract to be in line with clause 32(5)(b) in terms of the new contract being intended as a partial replacement of the original supplies. The Contracting Authority also believes that competition is absent for technical reasons as changing the CRM platform is not an option at this point in time and information gained from re-sellers confirms that they could not provide discounts offered by Salesforce directly.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03e392
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020852-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,500,000 £1M-£10M

Notice Dates

Publication Date
19 Jul 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Jul 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HYDE HOUSING ASSOCIATION LTD
Contact Name
Sanja Topalovic
Contact Email
sanja.topalovic@hyde-housing.co.uk
Contact Phone
+44 2070892690

Buyer Location

Locality
LONDON
Postcode
SE1 9EQ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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