Award

TC1130 - Provision of services to improve database accuracy, credit checking and tracing services for Council Tax and NDR

MANCHESTER CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

15 May 2024 at 09:51

TenderUpdate

08 Aug 2023 at 06:37

Tender

26 Jul 2023 at 12:46

Summary of the contracting process

The Manchester City Council has awarded a contract for the provision of services to improve database accuracy, credit checking, and tracing services for Council Tax and NDR. The contract was awarded to TransUnion International UK Ltd and Destin Solutions Ltd. The procurement process is complete, and the contract value is 47,970 GBP for TransUnion International UK Ltd and 6,000 GBP for Destin Solutions Ltd. The council is located in Manchester, United Kingdom, and the procurement falls under the services category of the financial and insurance services industry. The procurement method was an open procedure with the main focus on quality, social value, carbon neutrality, and price as award criteria.

This tender provides opportunities for businesses specializing in financial and insurance services. Businesses offering credit checking, database accuracy improvement, and tracing services would be well-suited to compete. The contract offers a chance for business growth through active participation in the economic and social regeneration of the contract delivery location. The procurement process aims to consider social and environmental factors, making it beneficial for businesses focused on sustainable practices and community development initiatives.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

TC1130 - Provision of services to improve database accuracy, credit checking and tracing services for Council Tax and NDR

Notice Description

Provision of services to improve database accuracy, credit checking and tracing services for Council Tax and NDR split in to the following lots: Lot 1: * The provision of discount review services for council tax. * The provision of credit reference checks for debt collection (including propensity to pay and vulnerability) and tracing facilities for absconders who have council tax debts and parking debts. * The provision of review services in respect of the New Homes Bonus for council tax Lot 2: * The provision of review services to identify new domestic dwellings not included on the council tax database

Lot Information

Discount Review, Credit Reference Checks, Review Services

* The provision of discount review services for council tax. * The provision of credit reference checks for debt collection (including propensity to pay and vulnerability) and tracing facilities for absconders who have council tax debts and parking debts. * The provision of review services in respect of the New Homes Bonus for council tax

Renewal: option to extend for up to an additional 2 years.

Review Services for new domestic dwellings

* The provision of review services to identify new domestic dwellings not included on the council tax database.

Renewal: option to extend for up to an additional 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ea7e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015407-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

66000000 - Financial and insurance services

79221000 - Tax consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£53,970 Under £100K

Notice Dates

Publication Date
15 May 20241 years ago
Submission Deadline
28 Aug 2023Expired
Future Notice Date
Not specified
Award Date
13 May 20241 years ago
Contract Period
1 Dec 2023 - 30 Nov 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Mrs Louise Causley
Contact Email
louise.causley@manchester.gov.uk
Contact Phone
+44 1612344287

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD3 Greater Manchester

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
2
Supplier Names

DESTIN SOLUTIONS

TRANSUNION INTERNATIONAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03ea7e-2024-05-15T10:51:26+01:00",
    "date": "2024-05-15T10:51:26+01:00",
    "ocid": "ocds-h6vhtk-03ea7e",
    "description": "The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including online questionnaire, via the on-line portal by 11am on 28th August 2023 as referred to in IV.2.2. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation. The contracts will be for 2 years, expected to commence 1st December 2023 with option to extend for up to an additional 2 years. The successful supplier will be required to actively participate in the economic and social regeneration of the locality of, and surroundings of, the place of delivery of the contract. Therefore, selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations as relevant to the subject matter of this project. The Council reserves the right not to award the contract, as a result of this Contract Notice. The Council shall not be liable for any costs or expenses incurred by any organisation in responding to this notice or in tendering for the proposed contract. All submissions must be in English, with any clarifications or discussions conducted in English. Tenders and supporting documents must be priced in pounds sterling and all payments under the proposed contract will be made in pounds sterling.",
    "initiationType": "tender",
    "tender": {
        "id": "DN666592",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "TC1130 - Provision of services to improve database accuracy, credit checking and tracing services for Council Tax and NDR",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66000000",
            "description": "Financial and insurance services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of services to improve database accuracy, credit checking and tracing services for Council Tax and NDR split in to the following lots: Lot 1: * The provision of discount review services for council tax. * The provision of credit reference checks for debt collection (including propensity to pay and vulnerability) and tracing facilities for absconders who have council tax debts and parking debts. * The provision of review services in respect of the New Homes Bonus for council tax Lot 2: * The provision of review services to identify new domestic dwellings not included on the council tax database",
        "lots": [
            {
                "id": "1",
                "description": "* The provision of discount review services for council tax. * The provision of credit reference checks for debt collection (including propensity to pay and vulnerability) and tracing facilities for absconders who have council tax debts and parking debts. * The provision of review services in respect of the New Homes Bonus for council tax",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Carbon Neutral and Environment",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "50"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2023-12-01T00:00:00Z",
                    "endDate": "2025-11-30T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "option to extend for up to an additional 2 years."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "title": "Discount Review, Credit Reference Checks, Review Services"
            },
            {
                "id": "2",
                "description": "* The provision of review services to identify new domestic dwellings not included on the council tax database.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Carbon Neutral and Environment",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "50"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2023-12-01T00:00:00Z",
                    "endDate": "2025-11-30T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "option to extend for up to an additional 2 years."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "title": "Review Services for new domestic dwellings"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79221000",
                        "description": "Tax consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD3"
                    },
                    {
                        "region": "UKD3"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79221000",
                        "description": "Tax consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD3"
                    },
                    {
                        "region": "UKD3"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=ee507f38-aede-ed11-8121-005056b64545",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-08-28T11:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-08-28T11:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-08-28T11:00:00+01:00"
        },
        "hasRecurrence": false,
        "reviewDetails": "The Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers prior to entering into the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2023-08-28T11:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-08-29T11:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.2"
                        }
                    }
                ]
            }
        ],
        "coveredBy": [
            "GPA"
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-4026",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
            },
            "address": {
                "streetAddress": "Town Hall Extension",
                "locality": "Manchester",
                "region": "UKD3",
                "postalCode": "M60 2LA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mrs Louise Causley",
                "telephone": "+44 1612344287",
                "email": "louise.causley@manchester.gov.uk",
                "url": "https://procontract.due-north.com/Advert/Index?advertId=ee507f38-aede-ed11-8121-005056b64545"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.manchester.gov.uk",
                "buyerProfile": "http://www.manchester.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-875",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
            },
            "address": {
                "locality": "Manchester",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-82291",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
            },
            "address": {
                "streetAddress": "Floor 5 (Mount Street Elevation),, Town Hall Extension, Albert Square",
                "locality": "Manchester",
                "region": "UKD3",
                "postalCode": "M60 2LA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mrs Louise Causley",
                "telephone": "+44 1612344287",
                "email": "louise.causley@manchester.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.manchester.gov.uk",
                "buyerProfile": "http://www.manchester.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-113655",
            "name": "TransUnion International UK Ltd",
            "identifier": {
                "legalName": "TransUnion International UK Ltd"
            },
            "address": {
                "streetAddress": "One Park Lane",
                "locality": "Leeds",
                "region": "UKD3",
                "postalCode": "LS3 1EP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-113656",
            "name": "Destin Solutions Ltd",
            "identifier": {
                "legalName": "Destin Solutions Ltd"
            },
            "address": {
                "streetAddress": "Unit 5 Albert Edward House",
                "locality": "Preston",
                "region": "UKD3",
                "postalCode": "PR2 2YB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-24820",
            "name": "The High Court (England, Wales and Northern Ireland)",
            "identifier": {
                "legalName": "The High Court (England, Wales and Northern Ireland)"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-82291",
        "name": "Manchester City Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "015407-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-113655",
                    "name": "TransUnion International UK Ltd"
                }
            ]
        },
        {
            "id": "015407-2024-2",
            "relatedLots": [
                "2"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-113656",
                    "name": "Destin Solutions Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "015407-2024-1",
            "awardID": "015407-2024-1",
            "status": "active",
            "value": {
                "amount": 47970,
                "currency": "GBP"
            },
            "dateSigned": "2024-05-14T00:00:00+01:00"
        },
        {
            "id": "015407-2024-2",
            "awardID": "015407-2024-2",
            "status": "active",
            "value": {
                "amount": 6000,
                "currency": "GBP"
            },
            "dateSigned": "2024-05-14T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "2",
                "value": 5
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "7",
                "measure": "smeBids",
                "relatedLot": "2",
                "value": 4
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "8",
                "measure": "foreignBidsFromEU",
                "relatedLot": "2",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "2",
                "value": 5
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "2",
                "value": 5
            }
        ]
    }
}